Job summaryWe have a Full-Time vacancy within our very busy Estates and Facilities Division - Property and Contracts Management Team.We are looking for an enthusiastic and proactive team player with a broad range of administrative skills as part of this small friendly team. Customer Service is key to this role and you will bring with you a can-do attitude mixed with the ability to deliver to strict timescales.You will be used to dealing with purchase through to pay and other business functions and will be working on our busy Service Desk, using various IT systems to manage your workload.To work Monday-Friday 08:00-16:00 predominately in our Estates & Facilities office in Wareham, Dorset with the option for hybrid working once fully trained. The Property and Contracts Management Team provides support to our Estates Trades who work across Dorset, our clinical teams, Estates Stores and our Divisional Management Team.There is a wide range of work and no two days will be the same!Main duties of the jobTo provide efficient administrative services and support to the Estates & Facilities Department:Raising purchase orders and processing invoices receivedMonitoring the Service Desk inboxHandling telephone and email queries from staff on outstanding and on-going MicadsMonitor and prioritise reported faults using the Micad systemLiaise with suppliers, contractors and staff at all levelsAbout usAt Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.Job descriptionJob responsibilitiesFor the main duties and responsibilities for this role, please read the attached job description and person specification. When completing your application form, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.netPerson SpecificationKnowledge, Skills and TrainingEssentialKnowledge of Microsoft Word, Excel and DatabasesGood analytical skillsGood level of education (GCSE level) with good standard of English and mathematicsDesirableExperiance of Purchase to Pay systems and proceduresJob Specific ExerianceEssentialExperiance in customer focused enviromentInformation Technology / ResourcesEssentialBasic IT skillsDesirableKnowledge of EFIN System KnowledgePersonal Qualities / AttributesEssentialAble to communicate effectively with staff at all levels internally and externally through verbal and written communicationGood team player and able to develop and maintain good working relationshipsGood time management skills, able to work to deadlines/priorities escalating when appropriateAbility to work under pressure, use own initiativeProblem solving skills with a positive approach to challengeDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameDorset HealthCare University NHS Foundation TrustAddressEstates & Facilities HubUnits 4 & 5 The Omega CentreWarehamBH20 4DYEmployer's websitehttps://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)