The Facilities Management (FM) Service comprises several diverse and multi-disciplined teams that are responsible for the safe operation, management, maintenance and efficiency of the Council’s property assets. The teams provide a range of services and support to the Council’s operational, commercial and schools portfolios ensuring the Councils legislative obligations are fulfilled. Sitting within FM, The Operations Team is expanding to ensure our properties remain functional and safe for our occupants and visitors. The team are responsible for ensuring our buildings remain compliant, safe, secure and vibrant working environments. You will be joining a fast paced and rewarding service, maintaining and operating our vast property portfolio ranging from the Grade I listed Guildhall to our modern One & Two Friargate buildings. We value and respect the diversity of our team and aim to recruit a workforce which reflects our diverse communities. Within our Facilities team women and people from minority ethnic backgrounds are currently under-represented, as a result we would like to encourage both women and people from minority ethnic backgrounds to apply for this post. This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse. Our Values In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. Our Values are: Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. Value and respect: We put diversity and inclusion at the heart of all we do. What is the job role? We are looking for an enthusiastic Facilities Manager (Operations) to be responsible for managing a portfolio of properties and services, ensuring value for money, condition and safety are all achieved and continually improved upon. You will be part of a core team of FM professionals providing quality service delivery to employees, tenants and building users. As the Facilities Manager (Operations) some of your key responsibilities will include managing and operating key FM soft services contracts such as manned guarding, washroom hygiene, window cleaning and confidential waste ensuring that value for money is achieved, and an efficient service delivery is received. You will work with procurement colleagues when contracts require re-tendering, and work with service providers in setting and reviewing the service level agreements and KPI's. You will work strategically across our suburban property estate providing corporate landlord support to service areas who occupy our properties, ensuring that the corporate landlord model is adhered to. You will be responsible for carrying out project management of small – medium sized project workstreams, and also provide wider resilience support to our other portfolios within FM Operations consisting of our Friargate District, City Centre and Housing and Homeless. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). Who are we looking for? We are looking for an experienced Facilities Management professional who can demonstrate: Good levels of contract management skills and experience Property management skills and experience Project Management Good communicator and able to challenge where required poor levels of service delivery Knowledge of health and safety legislation and practice For a informal conversation or for more information on this position please contact Scott Morris, Deputy Head of Facilities Management - scott.morris@coventry.gov.uk. If you need help or support to complete your application, please visit our accessibility page to see how we can assist you. For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process' Interview date(s): Week commencing 3rd June 2024 About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident