Job summaryWe are looking to recruit a compassionate individual to work within our committed outpatient's team .You will be a reliable team player, have excellent communication skills, a kind and caring manner and be willing to work flexibly between Monday and FridayYou will need to be motivated, hardworking, kind and able to communicate with a wide range of people.Main duties of the jobTo ensure that patients are treated with dignity and respect, to ensure that high quality of care is given.To advise patients and carers on health care issues and support them in times of stressful and emotional events which are frequently emotionally demanding to the nurse and demanding on their time.Performing clinical skills relevant to individual clinics e.g. clinical observations, urinalysis, venepuncture.Decontamination and tracking of equipment after use.Assisting the Consultant and other Healthcare professionals within the clinical setting independently.To support and assist in audits / monitoring / collecting data / transferring data to other sources; in collaboration with the department manager & Matron.About usOur purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.The Trust operates hospital-based services from three sites in Kidderminster, Redditch and WorcesterOur workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.Our objectives are simple:Best services for local peopleBest experience of care and best outcomes for our patientsBest use of resourcesBest peopleBetter never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.Job descriptionJob responsibilitiesTo support professionally qualified staff in providing quality care for patients in roles, which are mainly related to direct patient care this is a generic job description, which covers the range of duties that a healthcare assistant (direct patient care) may be required to undertake.To comply with all Trust Policies and Procedures to maintain a safe working environment for patients and staff.To attend to the activities of daily living needs of patients, under the supervision and direction of a qualified nurse, to ensure that patients receive care appropriate to their needs. All care given must be documented in the patient record and countersigned by a trained.To report any untoward incidents and complaints.To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust.Person SpecificationExperienceEssentialExperience of working within a nursing team or care setting.DesirableExperience of working in an outpatient settingQualificationsDesirableGCSE grade A to C in English and MathsQualified in Phlebotomycompletion of care certificateDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWorcestershire Acute Hospitals NHS TrustAddressCharles Hastings WayWorcesterWorcestershireWR5 1DDEmployer's websitehttps://www.worcsacute.nhs.uk/ (Opens in a new tab)