Job summaryHousekeeping is a vitally important role within the hospital as it supports the nursing care of patients by making sure that they receive the nutrition that will help them recover from their illness or surgery. The housekeeper's role is to deliver the meal, snack service and drinks throughout the day and to be responsible for all elements of food hygiene and safety in the ward kitchens. As a housekeeper you can make a real difference to the patients experience in hospital by providing support and a friendly face to patients during their stay.There are various elements of the meal delivery service that will be the responsibility of the post holder's, managing the storage and production of snacks and drinks, cooking and presenting meals from frozen as well as managing meal delivery service. We are looking for highly organised, mature and nurturing personalities and skilled communicators who make service the best it can be!Main duties of the jobFor the caring role of Housekeeper, you will have the ability to:*Work independently*Present a positive, polite and friendly outlook to all patients and visitors to the unit*Communicate effectively with patients and colleagues on everyday care matters*Deliver a caring, personalised service to patients and make a positive difference to their care experience*Treat information confidentially*Work within a team*To write and record relevant information*Previous experience is desirable but not essential as full training, and a structured development plan will be provided.About usRoyal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.For a street view tour: https://royalpapworth.nhs.uk/virtual-tourJob descriptionJob responsibilitiesOn this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.Person SpecificationQualificationsEssentialn/aDesirableFood hygieneAllergen trainingExperienceDesirableCatering experienceCustomer serviceCommunicationPatienceTeamworkAdditional CriteriaEssentialPlease provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, CollaborationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameRoyal Papworth Hospital NHS Foundation TrustAddressRoyal Papworth HospitalPapworth RoadCambridge Bio Medical CampusCambridgeCB2 0AYEmployer's websitehttps://royalpapworth.nhs.uk/working-here (Opens in a new tab)