Full time, 37 hours per week, full year, permanent contract. Salary circa £25,835 p.a. We are looking for an IT Technician to join an experienced team at our Eastbourne and Lewes campuses. This is a great opportunity for an individual to gain experience in a host of unique technologies in a vibrant, fast-paced team. You will be part of a team of IT Technicians reporting to a Team Leader and working on front line IT support to students and colleagues at the college. Student and staff service is a key focus as part of this position, with a strong focus on customer service, you will work on resolving incidents and service requests within service-level agreements. We are seeking candidates with the following skills and attributes: • Excellent knowledge and experience of Microsoft desktop operating systems and applications (Office suite), software installation and deployment using Microsoft SSCM, and installation of PCs and laptops. • Excellent knowledge of Interactive whiteboards, projectors and audiovisual technologies. • Experience with an ITSM ticket management system to manage all incidents and requests. • Excellent interpersonal, customer service and communication skills, ideally in a similar internal support environment, with an approachable attitude. • Effective problem-solving and prioritisation skills with a keen attention to detail. We can offer you: • A competitive salary, a wide range of generous benefits, as well as flexible working opportunities. • Rewarding employment in a high performing, professional environment, working with over 1,200 like-minded and friendly colleagues. • Continuing Professional Development, with access to funded teaching qualifications, apprenticeships and a range of other training courses to support career development. • The opportunity to make a difference to the lives of students of all ages within the largest Further Education (FE) College in East Sussex (judged GOOD by Ofsted in 2021). This post is subject to a DBS check. Closing date: 6th May 2024.