Job Description
Job summaryTo work as part of an inhouse maintenance shift team to provide a total planned and reactive maintenance service. To be responsible for giving a Trust wide service in accordance with the duties and responsibilities given below.To work Monday -Friday 08:00-16:00May be required to work as part of an on-call system in the futureMain duties of the jobPerform unsupervised work including activities that may be demanding and / or non-routine.Responsible for testing and fault finding on all engineering plant and equipment throughout the Hospital, out of hours and unsupervised.To act as 'Competent & Appointed Person' for the Trust in safe operation and maintenance of boiler and other plant and systems.Work under own initiative to undertake maintenance and repairs as directed, ensuring compliance with Trust safety standards and procedures.At all times to carry Trust communication devices (pager / two-way radios / mobile phone) to facilitate immediate response to emergency situations.To provide a first line of response to maintain the delivery of clinical services and undertake 'first time fix' or instigate temporary measures to ensure clinical capacity is not disrupted where possible.Respond to urgent situations such as lift entrapment and fire alarm calls etc.Main duties of the jobKey ActivitiesTo undertake and be responsible for the following in conjunction with and as directed by the appropriate Estates Manager / Estates Officer / Maintenance SupervisorTo organise and prioritise own day-to-day duties to ensure safe efficient operation of plant.Diagnose and repair faults in engineering and/or electrical and/or plumbing installations, plant, and equipment to deal with new situations as they arise and pass on knowledge to others.Make the appropriate Estates Manager / Estates Officer / Team Leader aware of faults and breakdowns within the facility as appropriate in normal working hours.To carry out PPM and reactive work across site as required.Responsible for the maintenance of records for all major repairs completed and logbooks, feedback documentation Including Works Orders, reporting any defects or malfunctions in plant or equipment by clear and concise logging in the plant logbooks provided.Carry out building surveys and inspections as required.Advise on material, equipment, and systems.Maintain building and site service records.Highlight Health & Safety issues relating to building, mechanical control and electrical issues.Carry out investigation and testing on fire alarm and security systems.Liaise with external contractors and suppliers where necessary.Support company projects as and when required.About usAt Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it, and we're proud to have wonawardsfor the services we provide. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, respect, collaboration, excellence and integrity.Detailed job description and main responsibilitiesJob descriptionJob responsibilitiesKey SkillsCity & Guilds in either Electrical and/or Mechanical Services Level 3 or NVQ Level 3.Previous experience in a multi skilled maintenance position with a core skill in either Electrical or Mechanical ServicesPrevious experience in a Competent Person (CP) role, for example, Low Voltage CP (HTM 06), Medical Gases CP (HTM 02), HVAC CP (HTM 03) etc.Previous experience in a shift technician role within a complex environment i.e., HealthcareAbility to work alone or as part of a teamGood problem-solving skillsThe ability to assist with in emergency tasks such as fire alarms, heating failures, blocked drains and gritting of roads etc.Making areas safe following patient damagePhysically fit as the role will involve lifting and carrying.Excellent customer service skills, friendly and approachableSupervision of maintenance assistants, apprentices, and contractorsPerform any other duties as required by the Company.Health and SafetyResponsible for own health and safety and that of colleagues, in accordance with the companys Health and Safety policyAnticipate and act on any potential hazards by initiating and progressing any remedial measures required.Comply with any regulations associated with work being carried out.Undertake any training deemed compulsory for role.Ensure the correct PPE is always worn.CommunicationThe Post holder will be able to:Communicate effectively in writing, orally and be electronically literate.Communicate technical issues, safety requirements to other staff, patients and contractors.Liaise closely with other departments and staff within the team.Build relationships and support personnel across the Trust, including clinical staff, contractors, patients, clients, relatives, and carersAnalytical and Judgemental Skills / Freedom to ActTo work as an integral part of the Estates Maintenance Team, providing a comprehensive service. Be able to generate and promote solutions, make decisions and commitments within appropriate time frames.The post holder will pay attention to detail to ensure works are completed to a high standard. They must remain calm, think clearly, and manage emotion under pressure.Planning and Organisational SkillsPlan, prioritise and schedule own workload and work with minimal supervision and seek advice when needed. Co-ordinate work of contractors and provide cover for other maintenance technicians within the team during periods of absence.Responsibility for Patients / ClientsThe post holder will have patient and client interaction as part of their daily duties and provide non-clinical advice.Policy and Service ResponsibilitiesThe post holder will follow policies and procedures and work collaboratively as part of an integrated team. They will also be encouraged to suggest changes to improve efficient and productivity.The post holder will learn new techniques and will participate in both formal and informal training as necessary. This will include the development of multi skilled practices and may include residential courses.Responsibility for Financial and Physical ResourcesResponsible for the purchase of parts to carry out the day-to-day maintenance functions.Take reasonable care of Trust assets and minimise financial loss via cost efficient repair and maintenance of building services and equipment.Personal duty of care for all equipment and resources provided e.g., works vehicle.Responsibility for StaffWhere necessary, to provide practical training, instruction, and professional advice as necessary. The post holder will demonstrate existing practices to new staff, acting as a mentor/trainer.Supervise maintenance assistants, apprentices and contractors and evaluate works carried out.Responsibility for InformationThe post holder will comply with Health & Safety Regulations, NHS Regulations, HTM, HMN guidelines and customer requirements. Completion of CAFM system and updating maintenance records.Research and DevelopmentThe post holder will carry out audits and surveys as and when required.Physical EffortWork will be predominantly maintenance based. Use of Trust mobile phone, pager and radio will largely be continuous.The post requires significant physical skills and effort lifting in excess of 15kg on a daily basis numerous times during a shift;Ability to input data to works management system,Mental EffortThe post holder must be able to maintain high levels of concentration for prolonged periods, and deal with frequent interruptions to attend to emergency tasks e.g., fire alarms etc.As there is a requirement for continuous training, the post holder must have the ability to learn and retain information.Emotional EffortShow empathy towards service users.Contact with staff and incidental contact with service users who may be distressed or angryWorking ConditionsMust be able to work flexibly and adapt to the clinical environment. Must have a positive approach to change management.The working conditions are frequently highly unpleasant. There is exposure to distressing circumstances e.g. Working in unsettled ward conditions where there may be fighting, self-harm or personal attacks;OTHER DUTIESThe post holder will be required to take part in an annual performance appraisal, where this job description will be reviewed, and objectives setThe Trust has a No Smoking Policy that prohibits any smoking whilst at workThe post holder is expected to contribute to the creation of a workingenvironment where everyone feels respected, valued, and treated with dignity.This job description is not exhaustive and may be amended in consultation with the post holder. It should be reviewed whenever major changes have been agreed to the post and should be reviewed as part of the annual appraisal process to ensure it remains an accurate reflection of the duties and responsibilities undertaken by the post holder.Safeguarding Children and AdultsAll Trust staff has a responsibility to ensure the safeguarding of children, young people, and vulnerable adults. This includes attending statutory and mandatory training, adhering to local Safeguarding Children and Adults boards policies and procedures and inter-agency guidance as identified in the Trusts Safeguarding policies and procedures.ConfidentialityPersonal information and many of the duties of this post are of a confidential nature and disciplinary action will be taken if confidential information is divulged to inappropriate persons.Data Protection ActAll staff are reminded of their duties and responsibilities as employees under the General Data Protection Regulations (2018) and to ensure that Personal Data is not negligently or unlawfully handled or disclosed to unauthorised persons.Person SpecificationQualificationsEssentialQualified to City & Guilds Level 3 and/or relevant experience in a similar role within building services (electrical and/or mechanical) tradeExperienceEssentialSufficient post qualification/ structured training experience in estates maintenanceExperience of working in a challenging environmentPrevious knowledge of maintenance management systemsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameCoventry and Warwickshire Partnership TrustAddressThe Caludon CentreClifford Bridge RdCoventryCV2 2TEEmployer's websitehttps://www.covwarkpt.nhs.uk/ (Opens in a new tab)