Job summaryTo provide a confidential office management and medical secretarial service to the consultants, specialist nurses and junior medical staff within NeurologyMain duties of the jobProvide the first point of contact for the department and dealing with queries, as appropriate, or delegating where possible to other staff in the department.Identify the need for clinic cancellations following request for leave from clinicians, and preparation of relevant paperwork, ensuring that all modifications and changes to clinics are in line with 6 week cancellation time frame.Providing management of the local office and ensuring prioritisation of workload to meet deadlines and flow of correspondence, as necessary. This will include ensuring the timely turnaround of outpatient letters, clinic results and other correspondence, as appropriate.Act on all telephone calls received, taking message and resolving queries, as necessary. Act on telephone calls from the general practitioners requiring urgent attention, leading to urgent admissions or appointments.Typing medical reports in line with Trust agreements.About us434-IM6310320Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)What does Buckinghamshire Healthcare NHS Trust offer you?As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us?We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.What do we stand for?Our vision is to provide outstanding care, support healthy communities and be a great place to work.Our mission is to provide personal and compassionate care every time.Our care values are collaborate, aspire, respect and enable.Job descriptionJob responsibilitiesFor a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.Person SpecificationEDUCATION, QUALIFICATIONS & TRAININGEssentialMedical Secretarial Course/ Medical Terminology Course, Or ability to demonstrate equivalentGCSE Grade C or above/ equivalent in English languageRSA II typing, or equivalentEXPERIENCEEssentialExperience of working in an environment dealing with Highly confidential dataExperience of audio typingExperience of working within a busy office environmentDesirableExperience of working within the NHS in a similar settingSKILLS, ABILITIES & KNOWLEDGEEssentialKnowledge of Microsoft Office ProductsGood written and telephone communication skills, to enable liaison with staff at all levelAbility to organise and prioritise busy workloadDesirableKnowledge of Trust systemsKnowledge of Data Protection Act 1998, (ability to maintain patient confidentiality)SPECIAL CIRCUMSTANCESEssentialAbility to cover the duties of other secretarial staffWilling to travel between the 3 hospital sites within the trustAble to maintain a flexible approach to the role and dutiesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameBuckinghamshire Healthcare NHS TrustAddressWycombe HospitalQueen Alexandra RoadHigh WycombeHP11 2TTEmployer's websitehttps://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)