Job summaryDo you enjoy a challenge and like working in a busy environment? We are looking a full-time Medical Secretary (37.5 hours per week) to work with our Ophthalmology Admin team.This is a very busy department and the post holder must have the ability to work under pressure. Previous experience in Healthcare in Admin is desirable. The post holder will be expected to have good communication skills and be able to liaise effectively and efficiently with colleagues, professionals and patients.Main duties of the jobThe successful candidate will be expected to provide a high standard of secretarial support to the Consultants.The role involves responsibility for:Operating effective and efficient office systems, including maintaining records, medical notes and filing systems.Waiting list and diary management for designated Consultant(s)Management of patients through the 18 week Referral to Treatment pathway adhering to Standard Operating procedures and processes.Management of data quality in line with Trust processes.Liaising with other NHS staff regarding patient appointments.To be the primary contact for patients under designated Consultant(s). To communicate effectively and professionally, giving reassurance, information or advice appropriately.About usWye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.Job descriptionJob responsibilitiesTo view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.Person SpecificationEducation and QualificationsEssentialGCSE in English and Mathematics or equivalentRSA Stage 3 Typing/Word Processing or equivalent (Proficient in typing (audio)/word processing)Secretarial Qualification or equivalentExperienceEssentialPrevious secretarial experience or equivalentDiary ManagementDesirablePrevious NHS/healthcare experiencePersonal AttributesEssentialAbility to work on own initiative without close supervisionAbility to prioritise and organise own workloadProfessional approach to work and colleaguesFlexibleAble to work as part of a teamOther FactorsEssentialMedical TerminologyProficient in typing (audio)/word processingAbility to effectively communicate both orally and in writing with a wide range of peopleExcellent telephone mannerAbility to deal with situations tactfullyGood organisational skillsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWye Valley NHS TrustAddressHereford County HospitalStonebow RoadHEREFORDSHIREHR1 2EREmployer's websitehttps://www.wyevalley.nhs.uk/ (Opens in a new tab)