Job summaryChallenging but exciting opportunity for Band 2 Nursing AssistantAn exciting opportunity has presented itself for a permanent Band 2 Nursing Assistant to work on the Discharge Waiting Area.The successful candidate will be instrumental in maintaining patient flow across the Trust by facilitating smooth and efficient patient discharge.Working with the team, the post holder will ensure safe and timely transfer of discharges to the unit and more importantly, a positive patient experience through the delivery of high standard of patient care.You will be supported by, and will work closely with DWA In Charge and DWA Coordinator.The Discharge Waiting Area is now 24/7.If you are highly motivated and interested and would relish this challenge, and want to take on this opportunity then please contact Vitor Martins on extension 3968 for further information or informal visit.The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.Main duties of the jobFacilitate transfer of patients from the base ward to DWASupport the Registered Nurse/AP in the day to day running of the Discharge Waiting area.Ensure that the patients are receiving optimal care whilst under the care of DWAThis is a reminder that this vacancy is not eligible for sponsorship.Please note that Certificate of Sponsorship is not available for this role as it does not meet the minimum salary requirements for the health and care visa (which is a sub category of the skilled worker visa). Currently the salary requirement is £23'200 per annum for the health and care or £38'700 per annum for the skilled worker route.The starting salary for this position is £22,383 whilst training.If you are currently sponsored by an employer you must work for your employer full time. Any additional work is restricted to 20 hpw and the minimum contract for this post is 23 hpw due to training needs.If you have previous NHS service and you believe that your incremental point would be eligible for sponsorship please discuss this with the recruiting manager at interview.About us#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our communityWe are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.Join us. What will you #BeKnown for?Job descriptionJob responsibilitiesJob summary:Under the supervision of a Registered Practitioner / Assistant Practitioner, assist in the delivery of direct and indirect patient care.To support the clinical team in ward/department related duties as directed by a Registered Practitioner / Assistant Practitioner.Job responsibilities:Key Tasks & Responsibilities:To assist in the delivery of a high standard of patient care in all activities of daily living, as directed in the individual plan of care needs, observing and reporting specific changes to senior staff and documenting care given.Support the Registered Nurse/AP in the day to day running of the Discharge Waiting area.Ensure that the patients and relative have a positive experience.Ensure the dietary and hydration needs of all patients in the Discharge Waiting Area are met.Ensure all patients requiring assistance with meeting their activities of daily living have access to helpAssist with nursing care as requiredAssist with the transfer of patients to Discharge Waiting AreaInform nurse/AP in charge if patients voice any concern about their dischargeAssist in collecting TTOs from the PharmacyObtain obs as requiredUndertake basic cleaning and decontamination of communal equipment between patient use and/or storage.Communication and Team WorkingCommunicate effectively and sensitively with patients, relatives and colleagues, referring to senior staff as necessary.Answer the telephone and relay messages accurately, courteously and competently.Welcome patients and visitors in a professional, friendly and helpful manner.Work effectively as a member of the ward team, offering support to colleagues and requesting assistance as necessary.Record care given accurately, legibly, completely and concisely.Privacy, Dignity, EqualityAct to promote patients equality, diversity and rights at all times.Ensure provision of privacy and dignity in all activities.Ensure all care is person centred and delivered with the informed consent of the patient.Act to promote active participation for patients under the care of the Trust.Maintain confidentiality of patient information at all times.AdministrativeEnsure appropriate management and security of patients property.Enter data into computerised systems as required.Undertake errands off the ward as required e.g. to pharmacy, blood bank.Report repairs/maintenance issues appropriately.Identify stock/linen shortages and take appropriate actionPersonal DevelopmentDemonstrate insight into own personal development needs and access development through an agreed Personal Development Plan.Attend mandatory training, and complete other in-service training (including e-learning) as necessary.Maintain and develop standards of practice through continuous personal development (CPD) in line with healthcare changes, developments and service delivery requirements.Complete the initial training period required to demonstrate knowledge, skills and attitudes in line with Care Certificate Standards.Complete organisational competence assessment requirements for the job role and clinical tasksPerson SpecificationEducation and QualificationEssentialGood general education; GCSE passes (or equivalent) in English and MathsCare Certificate or commitment to undertaking and achieving the Care Certificate within initial twelve weeksICT basic skillsDesirableVocational qualification at Level 2 in Health, Health and Social Care or sector related subject areaExperience & KnowledgeEssentialExperience of working / communicating with the general publicCommunication with a range of different people including service users, carers and members of the multidisciplinary teamWorking in an effective teamDesirableExperience of working in a healthcare team environmentSkills & AbilitiesEssentialCommunicates clearly in writing, verbally and using the telephoneDemonstrates awareness of the 6C's, Trust values and Patients First Service StandardsAble to understand the importance of how to apply Person Centred Values in the care environment: privacy, dignity, respect, active participation, equality, diversity, confidentialityDemonstrates an awareness of the importance of keeping the clinical environment safe and cleanAble to use information technology devicesDesirableKnowledge of the Data Protection ActUnderstanding of risk management and health and safety issues, including safe manual handlingPersonal QualitiesEssentialA genuine interest in kind and compassionate caringFlexible approach to working hours with the ability to work an alternating shift patternAble to cope with exposure to unpleasant smells and bodily fluidsAble to deal with challenging situationsAble to relate to all people, valuing their individual traits that contribute to team working and the outcomes of care delivery.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWest Suffolk NHS Foundation TrustAddressWest Suffolk HospitalHardwick LaneBury St EdmundsIP33 2QZEmployer's websitehttps://www.wsh.nhs.uk (Opens in a new tab)