Job summaryDue to a recent promotion within the team, we are seeking a bright and capable Admin/Office Coordinator to join our busy Pharmacy and Medicines Optimisation team working 22.5 hours per week.If you have experience of administration and like varied day to day to work in a challenging environment, this could be the place for you. This will be a challenging and developing role that is varied and interesting and will need you to bring energy, flexibility and commitment.This is a great opportunity for an ambitious and confident individual looking to join a professional, interesting, busy team within Mental Health and Learning Disability services.Main duties of the jobThe successful candidate will be part of a friendly team providing general administrative support and assistance to the Pharmacy and Medicines Optimisation team - working closely to and with the Chief Pharmacist's PA and Team Co-Ordinator in Medicines Optimisation.The applicant must have high attention to detail, be experienced and competent in IT and be aware of the need of patient confidentiality. Knowledge of medical terminology an advantage.Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth, with opportunities to help you build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel.The successful candidate will be self-motivated, flexible, and highly professional at all times.About usAbout Devon Partnership TrustWe provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.We are committed to developing a culture of coproduction, involving patients, families & carers in everything we doOur valuesWe not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.Job descriptionJob responsibilitiesPlease see the attached Job Description and Person Specification which will provide further information on this role.Person SpecificationQualificationsEssentialRSA 3 Word Processing or equivalent level of experience in practiceNVQ4 in administration or equivalent level administrative knowledge and experienceGCSE English or equivalentEvidence of continuing professional and personal developmentAdvanced IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.Advanced knowledge of a range of administrative procedures including diary management and arranging appointmentsExperience or understanding of creating electronic records, electronic filing systemsElectronic data base management.Ability to manage diverse workload whilst dealing with frequent interruptionsAbility to meet deadlines and to work under pressureExceptional organisational skills and ability to prioritiseAbility to work both independently and as part of a teamAbility to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute takingKnowledge of our business and how it supports patient careExcellent organisational skills.Ability to prioritise workload and adapt to change when requiredPrevious experience of working within an administrative or secretarial teamExperience of dealing with confidential and complex informationAbility to take accurate formal and informal minutesExcellent interpersonal and communication skills both written and verbalAble to deal confidentially and tactfully with people at all levels.Ability to take and convey clear messagesExperience in dealing with people in distress in a calm and confident mannerAbility to recognise when other communication aids may be needed.Willingness to embrace new ways of working/changesUnderstanding and respect of confidentiality in the workplace.Ability to work under pressureAble to plan, organise, prioritise, coordinate and work flexibly.Ability to exercise initiative operating within procedural guidelines.Ability to work without direct supervision on a day to day basis.Attention to detail/qualityAble to deal with difficult situationsEffective organisational skills. Prioritise own tasks, exercising a degree of independence, initiative and judgement without direct supervisionAbility to plan ahead and anticipateAbility to prioritise workload in response to changing demandsAble to multi-taskAdvanced typing skillsAbility to recognise and manage challenging situations in a calm and professional mannerAdaptable in continuous change and able to learn quicklyTo have a positive attitude towards Mental Health and Disability rightsDesirableECDL (European Computer Driving Licence)Shorthand or SpeedwritingDemonstrate good numeracy and literacy skillsPrevious experience of working in a Healthcare or Social Care administrative settingDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameDevon Partnership NHS TrustAddressWonford HouseDryden RoadExeterDevonEX2 5AFEmployer's websitehttps://www.dpt.nhs.uk/ (Opens in a new tab)