Job summaryTo provide administrative support to the ICT PACS and Clinical Application Support Team and to assist with the transfer of images to National PACS Teams. To work closely with all staff to provide and maintain a working system.Job informationTo provide day-to-day support to the Picture Archiving and Communication System (PACS) and Imaging Management System (IMS) and its users.Main duties of the jobAct as a first line response for PACS and IMS queries relating to the PACS & IMS Systems. Redirect or answer telephone calls and e-mail correspondence as appropriate.Administration of the PACS and general system housekeeping. This is a complex daily task to ensure patients receive a high level of service from PACS e.g. ensuring all images entered accurately with appropriate reports as within RIS/IMS.To enter data onto the IMS system to facilitate the storage of external images. This often requires considerable investigative skills finding patient demographics from national SystemsTo transmit and receive images/reports nationally in line with national data sharing agreements.To monitor the dispatch of images from the PACS system.To import and export images and reports to/from CDs in line with National data Sharing Policies.To input data onto the Trust IMS system for clinicians from a wide variety of specialtiesTo become fully conversant with the Trust IMS and PACS system and maintain IMS records and files.Be versatile and adaptable to the demands of the team. Work with supervision and take the initiative as and when required.To rotate through all departments utilising PACS and IMS to maintain skill set across all specialties.About usBirmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.Job descriptionJob responsibilitiesPlease refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.Person SpecificationQUALIFICATIONSEssentialGood standard of Secondary Education including GCSE or equivalent in English, Mathematics and a Science subject.DesirableBasic certification/qualification in IT.KNOWLEDGE & NATURE OF EXPERIENCEEssentialExperience in use of Microsoft Windows and Microsoft Office applications.Understand the importance of patient confidentialityANALYTICAL AND JUDGEMENT SKILLSDesirableAptitude for investigating, analysing and solving complex problems.PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGEDesirableAbility to support staff on the Helpdesk as necessary in the delivery of systems support.Proven ability in learning new and complex computer systems.Competent computer user with good keyboard skills.PERSONAL SKILLS / ABILITIES AND ATTRIBUTESEssentialGood inter-personal and communication skillsAbility to work as part of a teamOrganisational skillsAttention to detailAbility to use initiativeAbility to work under pressureAbility to work to deadlinesAbility to record and relay accurate messagesUnderstanding of the data Protection Act and its role in patient confidentialityUnderstanding of the basic National Structure of the NHSDesirableSelf-motivated and highly organized.Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required.OTHER REQUIREMENTSEssentialAble to concentrate for extended periods on detailed VDU and other work.Ability to travel between sites and visit clinical departmentsConfident and enthusiastic.Customer-focused.Demonstrate alignment with the values and beliefs of the TrustDemonstrate an understanding of the practices of equality and inclusion in the teamPunctual and flexible across hours of work when requiredDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameBirmingham Women's and Children's NHS Foundation TrustAddressBirmingham Children’s Hospital Steelhouse LaneBirminghamWest MidlandsB4 6NHEmployer's websitehttps://bwc.nhs.uk/ (Opens in a new tab)