Job summaryPART TIME POSTThe Women's Health Admin Team in Basingstoke are looking for a Patient Services Administrator to join them .As a key part of the Women's Health Admin team, the successful candidate will have excellent customer service skills, a strong attention to detail and the ability to work well as part of a busy and friendly team.Main duties of the jobThis role involves processing referrals made to Gynaecology and booking patients for their first appointments.About usOur vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.Job descriptionJob responsibilitiesHappy to Talk Flexible Working - all requests for flexible and part time working will be considered.Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.Person SpecificationTraining and QualificationsEssentialGood standard of education with 5 A-C at GCSE level, including English Language or equivalent qualificationoEvidence of further educationDesirableIT, administration or customer service qualificationExperience and KnowledgeEssentialExperience of working in a busy customer focused environment.Knowledge and experience of a wide range of administrative procedures and proven implementation capability. At least one year of experience working in an administrative role.Experience working with the NHS or other public sector organisations.DesirableExperience of using hospital booking and other IT systems (e.g. Patient Centre, CRIS, Viewpoint, PHS, ERS, Transport System, EPR, Badgernet and other IT systems)Skills and AbilityEssentialEffective verbal, written and inter-personal communication skills, with the ability to establish effective working relationship with internal and external customersExcellent organisational skillsAbility to prioritise workload to meet deadlines whilst maintaining accuracy and attention to detailExperience of handling difficult situationsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameHampshire Hospitals NHS Foundation TrustAddressBasingstoke and North Hampshire HospitalAldermaston RoadBasingstokeRG24 9NAEmployer's websitehttps://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)