Job Description
Job summaryTo provide an efficient, effective, confidential secretarial/administration service.This role requires an experienced professional secretary who has a flexible approach to work and the ability to prioritise and work on their own initiative.Main duties of the jobProvide an efficient secretarial/administration/ support service.Produce high quality reports within agreed deadlines, as required.To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing as well as general administration support services.To deal with requests and enquiries and forward them to the relevant team member.Facilitate meetings/sickness meetings including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking.To be able to work flexibly and provide cover which may include the requirement to travel to different sites.To collect and maintain accurate team information with regards to training undertaken, PAD's, Clinical Supervision and any other database.Booking courses, accommodation, and travel requests, as and when required.To manage, update and maintain diary schedules, ensuring that conflicting and amended appointments are actioned appropriately.Responsible for ensuring that accurate work is completed within the time limits and standards set.To work effectively both independently and as a team member.Responsible for own Mandatory Training requirements.To undertake any other duties that would be a reasonable expectation of the role.About usNottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.We are committed to flexible and agile working, including the opportunity to join our bank.Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!#TeamNottsHCJob descriptionJob responsibilitiesTyping/Word processing qualification to RSA/OCR III standard or equivalent level of experienceKnowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experienceBe proficient in the use of IT systems including Microsoft Office Excel, Outlook, Word, Database & internal systems including Patient and staff Information systemsGood general education including English Language and Maths to GCSE or equivalentAccurate minute taking skillsAbility to meet deadlinesAbility to work on own initiativeExcellent organisational skillsTeam playerUnderstanding of data protection and maintaining strict confidentialityExcellent communication skillsExperience of working in a customer-facing roleExperience of working in a busy environmentPlease note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visaPerson SpecificationQualifications/ TrainingEssentialTyping/word processing qualification to RSA/OCR III standard or equivalent level of experienceKnowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experienceDesirableECDLExperienceEssentialMicrosoft Office i.e Database, Excel, Word, PowerpointMinute takingScheduling/ Diary ManagementExperience of working in a customer-facing rolePrevious experience of working in an office environmentAbility to work as an effective team memberHigh Level Microsoft Office softwareDesirableRelevant Experience of working within the NHSvaluesEssentialAll colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion TeamworkAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislationKnowledgeEssentialMaintain electronic records/information on computerComputer literacy including word, excel, outlook, databaseSkillsEssentialExcellent interpersonal/communication skills, including excellent written and oral skillsAdministrative skillsExcellent telephone mannerGood numeracy and literacy skillsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameNottinghamshire Healthcare NHS Foundation TrustAddressSherwood Oaks HospitalSherwood AvenueMansfieldNG18 4GWEmployer's websitehttps://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)