Job summaryAn opportunity has arisen to join the friendly, busy physiotherapy outpatient service, at Camborne Redruth Community Hospital, and Helston Community Hospital as a member of Admin and Clerical team.This job will be across both sites depending on service needs.We pride ourselves on delivering high quality care and are committed to living our values in all our work:We are a team of physiotherapists who accept and manage referrals from consultants, GPs, other healthcare professionals and self referral. The main role is to provide administrative cover to a busy outpatient physiotherapy departments along with some patient facing reception duties.The role involves organising clinics, booking and rearranging appointments, sending appointment letters, making and receiving telephone calls and emails to organise appointments, ordering of equipment and office supplies.You will need to be computer literate. You will be required to work using your own initiative within a busy team, with the ability to organise and prioritise work efficiently. You must be able to communicate well and have an adaptable and flexible attitude to your work.Full and Part time hours, or job share would be considered.Proposed interview date: to be confirmedMain duties of the jobResponsible for day-to-day administration and clerical support, booking patient appointments and managing clinical diaries.Face to face reception duties for MSK Physiotherapy.Carry out data entry to support the clinical team.Input all data on Rio, registration, activity and triage codes.Photocopying, faxing, scanning, laminating, emailing and shredding.About usWe're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.Job descriptionJob responsibilitiesTo view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.Person SpecificationEducation / Qualifications anEssentialGood general education including GSCE English or equivalentRSA II Typing/ Word processing CLAIT level 2 or equivalentNVQ 2 Administration or equivalentExperienceEssentialProven use of MS Office (Word, Excel, PowerPoint)Proven experience of working in a busy office /departmentGood written and verbal communication skillsAble to work in a pressured work settingExperience in the use of Email and InternetDesirablePrevious reception experienceDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameCornwall Partnership NHS Foundation TrustAddressCamborne Redruth Community Hospital and Helston HospitalRedruthTR15 3EREmployer's websitehttps://www.cornwallft.nhs.uk/ (Opens in a new tab)