Job summaryPREVIOUS APPLICANTS NEED NOT APPLYResponsible for the daily management and motivation of all staff to ensure that the portering operations within the Hospital operate effectively and portering staff are deployed across the hospital whilst awaiting jobs to assist departments. This includes the effective delivery of the service and identification of potential service enhancements or developments and planning for their effective implementation.Main duties of the jobAn exciting opportunity has arisen for a dynamic and proactive Portering Duty Manager to join the Estates & Facilities team.This post will play a key role in improving the Portering service within the Trust and will be responsible for effectively managing the Electronic Porter Request System.The post holder will be required to manage the team on a daily basis, use own initiative to resolve day to day issues, have good organisational and planning skills to manage the work flow of the team.Effective communication skills are a key requirement as you will be required to communicate with staff at all levels including patients and visitors and will be responsible for the collation and analysis of data to identify key performance Indicators to create reports for submission to the Support Services Manager as required; therefore keyboard skills and a sound knowledge of Microsoft Word, Excel and Outlook are essential to the post.About usWe hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.Benefits we offer to you:o Between 27-33 days of annual leave plus bank holidayso NHS pension scheme membershipo Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go furthero NHS Staff discountso Cycle to work schemeoSalary finance - for loans, savings, budget planning and tips on managing debto Stockport Credit Union- for local financial adviceJob descriptionJob responsibilitiesMain Duties and Responsibilities -Responsible for the daily management and motivation of all staff to ensure that the portering operations within the Hospital operate effectively and portering staff are deployed across the hospital whilst awaiting jobs to assist departments. This includes the effective delivery of the service and identification of potential service enhancements or developments and planning for their effective implementation.Responsible for ensuring that there is adequate portering staff to cover the operation and cover absences by re-distribution of work or relief, ensuring that the most cost effective option for cover is used and that senior management have authorised any additional costs on cover.Responsible for effectively managing the Electronic Porter Request SystemTo ensure all staff fully comply with all the current Risk Management, Health and Safety, Manual Handling, Security and Fire Trust Policies, Procedures and Protocols.To be responsible for full compliance with the Trust Incident Reporting Policy and the Procedure for Investigating Incidents.Assist the Support Services Manager when required.To be familiar with and follow the Trusts and Directorates Health and Safety Policy and procedures and be aware of individual responsibilities under legislation. Bring managements attention to potential or actual risk and complete Datix Incidents.To abide by and work to COSHH Regulations at all times.To be flexible and undertake any or all of the duties identified to undergo shift changes at short notice and to undertake any request given by a Senior Manager.To ensure that a daily inspection is undertaken of the portering ambulance and the inspection checklist is completed accordinglyResponsible for the daily management of the porter request system and ensuring all equipment is returned at the end of each shift.To undertake hospital site inspections throughout the shift, ensuring the hospital environment is clear of any hazards and the corridors are clear.Responsible for the day to day operational management of the medical gas cylinder stocks ensuring there are evidence based systems in place for key tasks such as ordering, stock control, cylinder rotation, storage and manual handling issues and application of regulatorsMonitor the contract for the supply of medical gas and air cylinders including twice weekly check on cylinder stocks and the reporting of any deficiencies to the Gas SupplierThe Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.If successful this vacancy will require an enhanced DBS check at a cost of £41.90. This cost will be deducted from your first Trust salaryIn addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.Person SpecificationEducation and QualificationsEssentialGood standard of secondary education or equivalentProven experience of operational word in the NHS, public or private sectorNVQ level 3 in Customer Service or equivalent relevent experienceRecognised qualification in management skills or equivalent experience gained at supervisory levelDesirableBasic Health and Safety qualificationKnowledgeEssentialKnowledge of working in a large hospital organisationKnowledge of health and safety techniquesKnowledge of Health and Safety and COSHH regualtionsExperienceEssentialProven experience as a Supervisor in a busy hospital enviroment or similar oraganisation, ideally within PorteringExperience of managing staff in relation to HR issuesExperience of using Microsoft Office programmes, including Word, Outlook and ExcelDesirableExperience of delivering training and programmes of changeSkills and AbilitiesEssentialAble to communicate effectivelywith all levels of the organisation and disciplines of staffAble to work to deadlines, under pressure and on own initiative and prioritise within timescalesProven leadership skillsAble to achieve and exemplify high standards of professional and personal behaviourAble to encourage staff and others to progress in thier jobsAble to demonstrate good customer service skillsWillingness to undertake further training and development as appropriateDemonstrate enthusiasm particularly for aims and objectives of the TrustDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameStockport NHS Foundation TrustAddressStepping Hill HospitalPoplar GroveStockportSK2 7JEEmployer's websitehttp://www.stockport.nhs.uk/ (Opens in a new tab)