Job summaryWe are looking for 2 enthusiastic and motivated individuals to join our busy and expanding Elective Care team as a Team Supervisor.This is a full time position (37.5 hours) offered on a permanent basis.Main duties of the jobThe post holder will demonstrate leadership skills, coordinating the team's workloads and supporting staff.This Role involves liaising with Service Managers andadministrators in the Trust from all disciplines tosupport excellent clinical service to the patients.Applicants must therefore be well-organised, motivated individuals and possess excellent communication skills.About usLondon North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.We run major acute services at:Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UKSt Mark's Hospital: an internationally renowned specialist centre for bowel diseaseEaling Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House HospiceCentral Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.Job descriptionJob responsibilitiesThe RTT Validation team are responsible for ensuring that all data records relating to Referral to Treatment Times (RTT) for patients are accurate, up to date, and reflect national and local policies. This covers both admitted and non-admitted elective care and is used to support the trust to manage its critical access targets relating to 18 weeks.To provide day-to-day line management for the RTT team including recruitment, appraisals and continuous professional development for all admin staff.Support the Management team (RTT & Elective Care Manager and Service Manager) in delivering the Trusts key performance targets through effective and flexible use of physical resources to minimise waste.To liaise with the trust specialities, to facilitate improvements in quality of care using lessons learned from validation findings.The post holder will have a good working knowledge of the Trust Access policy and the 18 week RTT National Standards.Person SpecificationEducation / QualificationsEssentialGCSE Maths & English, or equivalent qualificationDesirableEducated to degree levelRecognised management qualificationExperience & KnowledgeEssentialExtensive experience in the National Health ServiceExcellent understanding of RTT guidelinesKnowledge and understanding of confidentiality and data protection requirementsPlanning and organising work to meet deadlinesDesirableProject management experienceExperience using Cerner MillenniumSkills, Abilities & AttributesEssentialHigh level use of: Excel, Word, Outlook, PowerPointExcellent interpersonal and communication skills, including the ability to liaise effectively across a range of staff members and professionsDemonstrating use of initiative and an ability to prioritise effectively in the face of competing demandsCommitment to promoting equality and diversity in the workplace and in service delivery and developmentHighly organised with expert filing skills, both electronic and manualDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameLondon North West University Healthcare NHS TrustAddressNorthwick Park HospitalWatford RoadHarrowHA1 3UJEmployer's websitehttps://www.lnwh.nhs.uk (Opens in a new tab)