Job summaryWill the Navigo Access Team be the next step in your career?This is an exciting opportunity for an experienced, qualified staff member to join a multidisciplinary and dynamic team of individuals within The Access Team. Within the Access Team is the crisis team, Hospital Liaison Team and Single Point of Access. This role will require you to work across all three of the areas. You will also be joining the team at an exciting time in Navigo Acute services as things are changing and developing to ensure we continue to deliver outstanding services to the population of North East Lincs. There will be numerous opportunities to develop your skills, undertake training in psychological interventions including the innovative CAMS program (Collaborative Assessment and Management of Suicidality). If you are enthusiastic, flexible, hard working and ready for a challenge then this could be the ideal post for you!Main duties of the jobThe Access Team Practitioner will work across the Crisis Team, Hospital Liaison Team and Single Point of Access. You will have responsibilities including initial assessment, implementation, planning, and evaluation of care. Assessment of risk along with subsequent management and safety planning is a significant part of this role- face to face and over the telephone. You will work on a 24 hour rota which includes weekends and nights. You will act as site lead out of hours which includes overseeing and supervising other areas of acute services when required. The role will entail both team working and autonomous working practices, together with personal responsibility for caseload management from first contact to discharge. You will be required to manage and supervise junior staff and students, also deliver training/information to the team and wider services when required. The Post Holder will work closely within the multi-disciplinary and inpatient team along with carer/family.About usHello!We are Navigo. We look after North East Lincolnshire's mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond.The whole basis of our work is to deliver services that we would be happy for our own family to use.We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023.As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes.Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.We like to work with forward-thinking people who want to make a difference.Come join us!Job descriptionJob responsibilitiesTo develop and take an active role in quality monitoring of the service, including leading of research projects and audit activity with the aim of improving the service/service area. Partnership with service users and carers is integral to these activities.The Post Holder will be able to evaluate and review research and other relevant literature and beware of the implications of the social and local policies, procedures and information packages related to service delivery. Will have the ability to work under pressure and manage staff and servicesManagement and LeadershipThe Post Holder will act as a role model for RETHINK staff, which will involve providing support and guidance to RETHINK staff in order to maximise the experience of clients whilst they are staying at Fieldview.The Post Holder will work within an environment that involves taking responsibility for the use of a significant number of resources, including four crisis beds, access to in-patient services, processing of referrals and allocation of activity to achieve rapid response to crisis referrals.Will plan and organise workloads for staff within the area to include allocation of staff, planning patient care and groups etc.The Post Holder will supervise the day to day care of their service area, ensuring staff are designated to appropriate areas. To also be involved in the recruitment and selection of staff along with appraisals and supervision.Education and DevelopmentAcute Mental Health is a learning environment which accepts short-term placements, any qualified practitioners and a wide variety of other agencies, wishing to gain an insight into the Mental Health Services.There is an expectation that the Post Holder will be involved in the provision of internal training sessions and presentations to other services and students.The Post Holder may be asked to provide specific training or mentorship to students.The Acute Mental Health Team members are expected to become actively involved in the change process and demonstrate commitment to changing role, i.e. in the development of specialist protocols and specialised programmes of care.Team members will provide continuous development and evaluation of patient information packages to the service.Individuals within the team will provide teaching and education to services users and carers with regard to living with mental ill health, and how to access service providers. This will involve working closely with other care providers, including relatives in a constructive manner using education, advice and support.The Post Holder will be expected to organise and manage their own clinical supervision, and supervise peers, within Navigo agreed guidelines.Clinical Patient Care Duties and ResponsibilitiesTo provide high quality care in either the home, Fieldview or hospital setting. Clients referred to the service will usually have complex needs and problems. Families/carers will also need appropriate support and there will be regular liaison/referral to other agencies. This will require capability in the following areas:1.To maintain accurate records, both written and computerised to a standard that reflects their level of clinical expertise. This may involve the use of specialised psychometric tools to complement the assessment and evaluation of client care.2.The Post Holder must have experience of using psychosocial interventions in clinical practice.3.Liaison with community based services and resources such as education, Social Security, employment, housing, Police and voluntary sector organisations to facilitate the delivery of the most appropriate and best possible care for the individual client, carers and their families.4.Discuss complex issues surrounding risk management and plan care accordingly advising others regarding management of care.5.Discharge planning.6.To respond to client crisis in a positive pro-active manner.7.To develop clear care pathways, including methods to reduce the risk of further crisis developing.8.To work in a manner which is flexible according to client need.9.To provide telephone support to any clients, carers, outside agencies or clinicians who require information, advice or crisis intervention. This will require the Post Holder to make immediate, effective decisions that will have implications for the outcomes of the clients mental health.10.Be able to assess complex mental health conditions, then to develop and implement care packages in a variety of settings.11.If required (or at their request) undertake Mental Health Act Training (AMHPs) and if qualified take part in the rota.12.To assess if required in the Police Station.13. To complete telephone triagePerson SpecificationQualificationsEssentialA current professional qualification (RMN/RNMH/SW or equivalent.)Ability to demonstrate clinical leadership in a multi-disciplinary team settingEvidence of post graduate training / studiesDesirablePost qualification award in health/social care at degree or equivalent levelClinical Supervision TrainingNurse prescribingDegree level studyExperienceEssentialTwo years post registration levelExperience working with mental illness of a severe and enduring nature in an acute or crisis settingKnowledge of relapse prevention.DesirablePsychosocial interventionsUse of clinical assessment measuresLeadership experienceSkills & AttributesEssentialProven and advanced skills in the following areas:Ability to prioritise workloadApproaches to risk assessmentCommunication and liaison with a range of others.Management and change managementClinical abilitiesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameNavigo Health and Social Care CICAddressHarrison HousePeaks LaneGrimsbyDN32 9RPEmployer's websitehttps://navigocare.co.uk/ (Opens in a new tab)