Job Description
Job summaryWe are looking for a administrator to join the Typing and Patient Tracking Team at the Queens Centre for Oncology and Haematology at Castle Hill Hospital .As a Senior Administrator, you will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As anAdministrator you will be involved in the end to end patient pathway providing administrative support to our your line managers within Administration and the wider organisation.Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.Main duties of the jobOur Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. Our roles are varied and challenging and your day to day duties may include;Clinic letter transcriptionCall handlingMaking patient appointmentsHelping track our patients through their journey to ensure a great patient experienceWith a starting salary of £22,816 per annum we offer excellent opportunities to progress within clinical administration.Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;Communication to support our patientsPatient focused attitudeEmpathyFriendly & WelcomingThe successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.Should you wish to discuss our Administrator position further, please get in touch.About usThe Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.Job descriptionJob responsibilitiesFor further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.Person SpecificationQualifications / expEssentialGood standard of general education to GCSE level or equivalent, including Maths and English LanguageGood keyboard skillsDesirableNVQ Level 3 in Administration of equivalentExperienceEssentialExperience of providing a service to patients or customersExperience of using electronic systemsKnowledge of, and adherence to, General Data Protection Regulations 2018Knowledge of clinical pathwaysDesirablePrevious NHS administration experienceSkillsEssentialTeam workingGood organisational skillsAbility to prioritise own workloadGood keyboard skillsAbility to communicate effectively using a variety of mediaProactive and able to work on own initiativeKnowledge of clinical pathwaysDesirableKnowledge of LorenzoKnowledge of Medical TerminologyDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameHull University Teaching Hospitals NHS TrustAddressQueens Centre for Oncology and Hematology Castle Hill HospitalCastle Hill Hospital Castle RoadCottinghamHU16 5JQEmployer's websitehttps://www.hey.nhs.uk/ (Opens in a new tab)