Job summaryThis is a busy, varied, autonomous role working within an established team of booked admissions, and we all work together to give the patient the best service we can within the parameters that are set.Main duties of the jobWe have an established Booked Admissions team of motivated and enthusiastic people within the Surgical management team and we are looking for another like-minded colleague to join us in a part time role.The position of Booked Admissions Senior Booking Coordinator is a varied role in a very busy and demanding environment. You will provide support to a number of consultant's theatre lists.The Senior booking coordinator is an autonomous role, working for the Plastics team, and requires closely working with Consultants and Service managers and other colleagues, in filling the theatre lists. Calm and efficient communication with the patient, ensuring all procedures have been followed, will ensure a positive experience for them.A good standard of education is required, including GCSE Maths and English (or equivalent) and in an ideal world you would have worked in a healthcare environment. However, we are happy to teach the processes required to an applicant who shows the transferrable skills and are willing to learn the processes which would enable them to do this role. It is a responsible job, but with many different facets and would suit a cheerful and organised person who enjoys communication with everyone - no two days are the same and the team are all working to the same result which is putting the patient first and giving them a positive journey through a difficult time.Previous applicants need not apply.About usListen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfDWhat does Buckinghamshire Healthcare NHS Trust offer you?As part of our BHT family, youll benefit from learning and development opportunities to support your career progression.We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us?Were committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.What do we stand for?Our vision is to provide outstanding care, support healthy communities and be a great place to work.Our mission is to provide personal and compassionate care every time.Our CARE values are collaborate, aspire, respect and enable.Job descriptionJob responsibilitiesFor a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.Person SpecificationEDUCATION, QUALIFICATIONS & TRAININGEssentialGood Basic EducationDesirableGCSE or equivalent in Maths and EnglishCustomer Care Course or equivalentEXPERIENCEEssentialUse of Microsoft office packagesGood communication skills, at all levels and across a range of individuals including clinical staff and patientsExperience of having worked to performance targets and within a service level agreementDesirableExperience of working in the NHS (Desirable)SKILLS, ABILITIES & KNOWLEDGEEssentialClear, concise verbal and written communication skills to enable liaison with multi-disciplinary team, patients and carersAble to give attention to detail when scheduling of appointments to prevent breaches of waiting list targets.Able to give attention to detail when scheduling of appointments to prevent breaches of waiting list targets.Able to work under pressure and deal with conflict situations to an amicable conclusion.Flexible working attitude in order to be multi skilled in different areas of the service.Ensure punctuality and reliability of self to ensure good relationship within team environment.SPECIAL CIRCUMSTANCESEssentialAbility to work across multiple sitesAbility to work flexible hours, as the service requiresDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameBuckinghamshire Healthcare NHS TrustAddressStoke Mandeville HospitalMandeville RoadAylesburyHP21 8ALEmployer's websitehttps://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)