Job summaryTo act as senior clinical governance facilitator and deputise for the clinical governance lead, responsible for providing support to ensure that Trust-wide compliance with governance is managed.The key role of the post is to facilitate the timely investigation and production of the associated reports including patient safety incidents and complaints response. This requires supporting staff from all different departments and seniority who are nominated to investigate, produce the investigation reports, and maintain compliance with CQC regulation 20 regarding duty of candour.Facilitate embedding of the learning from the numerous different clinical governance processes is integral to this post such as theming of patient safety incidents, complaints and patient feedbacks, audits, and survey reports. The post holder contributes to this process to enable the division to be part of the wider organisation that can demonstrate it learns with clear evidence of a culture of continuous improvement.The post-holder will exercise initiative, independent judgment and decision making arising from situations within this role and will liaise with medical, nursing, administrative and managerial staff from all areas within the Trust.Main duties of the jobSupport and manage clinical governance arrangements for the division/care group taking the lead for monitoring incoming reported patient safety incidents for escalation and production of associated reports.Support members of the division/care group to implement duty of candour is a timely manner.As part of the clinical governance team, work collaboratively to ensure systems and records are in place and up to date.To assist in the management of incident and complaint investigations and monitoring of action plans.Work with clinical governance lead and head of nursing/midwifery to support staff to deliver health and safety strategy, including supporting with risk assessments and action plans.Any other duties commensurate with band as per directed by the Clinical Governance Lead and/or Deputy Chief NurseAbout usListen to why colleagues think we are a great place to work! -BHT - A great place to work (buckshealthcare.nhs.uk)What does Buckinghamshire Healthcare NHS Trust offer you?As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us?We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.What do we stand for?Our vision is to provide outstanding care, support healthy communities and be a great place to work.Our mission is to provide personal and compassionate care every time.Our care values are collaborate, aspire, respect and enable.Job descriptionJob responsibilitiesFor a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.Person SpecificationEDUCATION, QUALIFICATIONS & TRAININGEssentialPost graduate diploma level knowledge and degree related to healthcare management or relevant demonstrable experiencePrevious clinical governance, quality improvement or patient safety coordinator/facilitator experience at band 5 or above or equivalent experienceExcel and power-point skills and information analysisAbility to understand and write English Language to GCSE level grade C or above, or equivalentKnowledge of clinical audit processes, methodologies, project management acquired through training, experience to degree level equivalentStrong planning and organisational skillsExperienceEssentialAdministration experienceExperience of working within a patient/customer focused environment and resolving issuesAbility to collate data, analyse and communicate trends/key messagesDesirableExperience of working within a busy officePrevious experience of working within the NHSExperience of working as part of a teamSKILLS, ABILITIES & KNOWLEDGEEssentialAbility to communicate with, all levels of staff and non-staffOrganisational skills to enable completion of workload to meet tight deadlines.Ability to identify problems and prioritise workload effectively to resolve.Self-motivated, innovative, enthusiastic, can do attitudeDesirableAbility to use Excel to collate, analyse and present data, including using powerpointAbility to recognise risk and escalate appropriatelySound knowledge of Data Protection Act.Good verbal and written communication skills to enable liaison with staff at all levelsAbility to work on own or as part of a teamAbility to write reportsUse of initiative and judgment in difficult or complex situationsSPECIAL CIRCUMSTANCESEssentialAbility to work flexibly in order to attend appropriate meetingsAbility to adapt to change in a fast paced often changing environmentAbility to work to tight and pressured deadlinesDesirableAbility to travel to all sitesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameBuckinghamshire Healthcare NHS TrustAddressStoke Mandeville HospitalAylesburyHP21 8ALEmployer's websitehttps://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)