Job summaryThe Royal Marsden is a centre of excellence with an international reputation for ground-breaking research, complex major surgery and pioneering the very latest in cancer treatments and technologies. At the Royal Marsden we have a distinct set of values that define what we are and how we behave. We are looking for an enthusiastic and committed Band 3, Healthcare Assistant for the Outpatients Department in Chelsea. The successful candidate will be enthusiastic working with the nursing team, with the vision and passion to help optimise high quality patient care. Being a good team player you will work together with the Manager and the other nursing team leaders to help foster good communication and improve processes to enhance the patient pathway. The Royal Marsden Trust is committed to the ongoing development of its staff.Main duties of the jobThe Heath Care Assistant (HCA) is an integral member of the team in the Outpatients department (OPD) caring for a variety ofpatients who attend OPD for clinical reveiw. The post-holder will be responsible for supporting the nursing staff by assisting with clinical duties as well as administrative duties as directed by the registered nursing staff.The HCA will assist the nursing team in this fast paced unit by supporting the management and co-ordination of all patients whom attend for, treatment and medical reviews within the department.The HCA role is essential for the smooth running of OPD; the post holder will demonstrate flexibility and good communication skills. Working closely with the nursing and medical teams within the department. The post holder will also have the opportunity to learn new skills and even care for their own patient case load under the supervision of the nursing team.About usThe Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston HospitalAt The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.Job descriptionJob responsibilitiesFor further information please refer to the Job Description/Person Specification.Performing venepuncture, venous blood sampling and cannulation.Undertakes clinical tasks relevant to the patients in OPD, following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR, venepuncture and cannulation.Assists the nursing staff with the smooth running of clinics. Escorting and chaperoning patients where applicable.Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and procedure and accept responsibility for their own infection control practice and a willingness to challenge others practice.Person SpecificationAttainmentsEssentialNVQ in Health & Social CareDesirableCavendish Care CertificatePrevious experience of working in a hospital settingUnderstanding of working with patients who ate critically and chronically illUnderstanding of working with patients who ate critically and chronically illPhlebotomy experienceOther RequirementsEssentialGood communication skillsGood organisational skillsAbility to work as part of a teamGood communication skillsPatience and understanding of patient's needsAbility to work under pressureGood communication skillsAwareness of patient confidentialityIT skills (ability to enter patient data onto computer records)Literacy and numeracy skillsAwareness of health and safety at work (eg manual handling, infection control)Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameThe Royal Marsden NHS Foundation TrustAddressThe Royal Marsden Hospital ChelseaChelseaSW3 6JJEmployer's websitehttps://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)