Job Description
Job summaryThe Housekeeping staff provide a clean and safe environment to our patients, visitors and staff ensuring that a high standard of cleanliness in line with National Cleaning Standards, infection control and health and safety are met and maintained.The post holder will be expected to work as part of the wider Housekeeping team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Hotel Services Department should the needs of the service demand it.Main duties of the jobMaintain the required standard of cleaning services following the correct procedure and frequenciesUndertake a variety of cleaning duties in line with the ward/area/location cleaning schedulesOperate mechanical cleaning equipmentReplenish disposables and consumablesSafely and correctly store cleaning chemicals and equipmentCarry out specialist cleaning and one-off cleaning duties in line with service requirementsAssist with laundry duties as and when requiredWhere applicable - ward based duties as required:o Ward based catering duties to ensure in conjunction with nursing staff that service users are provided with appropriate mealso Regenerate food, probe, record temperature of food and serveo Ensure that meals are served in a presentable and timely manner and appropriate cutlery and condiments are suppliedo Assist to ensure dining room area is ready for service and cleared afterwardso Record waste levels at end of serviceo Clean regeneration trolleyAbout usBy joining Team MPFT, you will be helping your communities and in return for this, we will support you by;Supporting your career development and progressionExcellent NHS Pension schemeGenerous maternity, paternity and adoption leaveOptions for flexible workingUp to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leaveExtensive Health and Wellbeing support and resourcesIf you work in our community teams, we pay for your time travelling between patientsLease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rateSalary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business ratesSalary sacrifice bikes up to £2kFree car parking at all trust sitesFree flu vaccinations every yearCitizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.Job descriptionJob responsibilitiesOther:Support the supervisor on a day to day basisSupport the induction and training of other employeesComment on Housekeeping policies and proceduresWork in a team of housekeeping staff as required, assisting with training and guidanceComplete own timesheetsRespond to tasks that may arise in an emergency and times of staff shortageFlexible working within a teamMonitor and maintain stock levels, including keeping appropriate recordsTake part in cleanliness audits and follow up action as requiredTake a personal duty of care for all equipment that is used on a day to day basis as part of the roleReport any misuse of, or faulty equipment to the appropriate personThe post holder may be expected to open and lock buildings and set alarms ensuring our premises are secure at the end of the day.The post holder is expected to have a clear understanding and share the Mission, Values and Behaviours of the Trust which defines our culture. All staff are required to promote and adhere to theseResponsible for promoting a positive work culture.Responsible for maintaining own core competences and CPD register along with supporting department wide training and development needs.Systems and equipment (non-exhaustive):Floor scrubberRotowashBufferVacuum cleanerSteamersDecisions and judgements:The postholder does not have any responsibility for staffThe postholder will be responsible for organising their work to ensure that all tasks are completedThe postholder will work within established procedures/practices with supervision available for referenceThe postholder will follow policies in own role and may be required to comment, but has no responsibility for service developmentThe postholder will be required to assess situations that present themselves and determine an appropriate course of action from a choice of options, eg fault finding on equipment such as a vacuum cleanerCommunication and relationships:Assist with induction and training of new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience)The postholder will provide general non-clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carersCommunicate with patients, on a regular basis, some of whom may have communication difficultiesPhysical demands of the job:The postholder will be required to use equipment essential to the role, eg floor scrubbing equipmentPhysical effort required for the role will be moderate for several short periods during a shiftMost challenging/difficult parts of the job:The postholder will encounter some exposure to hazards during the working shiftThe postholder may occasionally be exposed to emotional or distressing circumstances, eg deaths on wardsPerson SpecificationQUALIFICATIONS & TRAININGEssentialWilling to complete all in-house training necessary to own roleDesirableBasic food hygiene certificateWilling to undertake training work towards a qualification to fulfil the role, eg diploma level 2 (NVQ) relevant to the post, BICS (British Institute of Cleaning Science)EXPERIENCEEssentialDemonstrable experience to carry out duties to the required standardValid driving licenceDesirableExperience of working in the NHSComputer literateExperience in food preparation and handlingManual handling experienceSKILLS, KNOWLEDGE & ABILITIESEssentialAbility to solve a problem (in line with the role level)Ability to allocate workBasic knowledge of chemicals and cleaning productsBroad knowledge of specialist cleaning techniques and equipmentDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameMidlands Partnership NHS Foundation TrustAddressLongton Health CentreDrayton RoadStoke-On-Trent, StaffordshireST3 1EQEmployer's websitehttps://www.mpft.nhs.uk (Opens in a new tab)