Job summaryMoorfields Eye Hospital NHS Foundation Trust is looking to recruit a Senior Porter to work in our busy Portering department.The post holder will join the portering team that provides 15 hour cover 365 days of the year, providing support to the Trust through the resource and job allocation of the portering team reacting to incoming requests.Organise and run shift so as to achieve the needs of the trustLiaise with various trust staff and departments to provide a flexible service as required by the trustSet up daily log for next day's shiftWhen required use Portertrac system to record all general Portering jobsUse E-Rostering and keep records of Annual Leave, Sickness and absence up to date.Keep staff personnel files up to dateSupport staff in all training required by the Trust both Mandatory and departmental and record all training in accordance with both the trust and departmental requirements.Main duties of the jobOrganise and run shift so as to achieve the needs of the trustLiaise with various trust staff and departments to provide a flexible service as required by the trustWhen required use Portertrac system to record all general Portering jobsUse E-Rostering and keep records of Annual Leave, Sickness and absence up to dateSupport staff in all training required by the Trust both Mandatory and departmental and record all training in accordance with both the trust and departmental requirements.Keep up to date records on all staffing absenceComplete all required appraisals for Portering staffComplete and record Back to work interviews for staff that have been off work and record as requiredConduct viewings in accordance with trust policyCollection and delivery of gas cylinders, beds, equipment, and furniture around the hospital site.Change medical gas manifolds as requiredIn appropriate circumstances, assist nursing and medical staff, when requested, with restless patients.Assist security staff where necessary to ensure the safety of staff, patients, visitors, and Trust property.Maintain high standards of personal presentation and hygiene during the performance of his/her dutiesWork closely with Managers in producing a high standard of service to patients, staff and visitors.Flexibility in areas of work and have a good working knowledge of the roles that Portering staff provide around the trustAll duties will be carried out in accordance with the Departmental Health & Safety Policy.About usAt Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:Salary including High-Cost Area SupplementOpportunity to join the NHS Pension SchemeFree 24/7 independent counselling serviceLearning and development opportunitiesEasy and quick transport linksA range of attractive benefits and discountsAccess to Blue Light Card and other NHS Discount SchemesFree Pilates classesFull support and training to develop your skillsFlexible working friendly organisationAnd so much more! To see the full range of benefits we offer please see our Moorfields benefits document.Job descriptionJob responsibilitiesMake sure all porters are logged in to Portertrac and actively manage work and allocations.Communicate with all porters regarding portering requirements across the City Road Campus.Cover for the Portering Team leader when unavailable.Actively monitor Royal Mail and Pitney Bowes accounts and flag any issues.Record all daily activity.Assist with the training of new porters and agency staff in their job responsibilities.Daily walk around, checking general areas are clean, tidy, compliant and functional for the dayahead.Take the lead for Cardiac & Fire alerts & other emergency situations.Supervise and instruct porters wearing of safety shoes, uniforms/ protective clothing and gloves.Monitor daily staff attendance accordingly to maintain adequate service levels.Review staff activity and raise any performance issues with portering team leader. Provide patient movement services to wards, clinics and other areas using wheelchairs, patient theatre trolleys &beds.Have a good knowledge of all Trust policies relating to the provision of portering services.Person SpecificationExperienceEssentialGood general standard and comprehension of English in a written and verbal formatDesirablePrevious Portering supervisory experiencepersonal qualitiesEssentialAble to work individually and as part of a team.Ability to work under pressure.KnowledgeEssentialo Previous portering knowledgeIT SkillsEssentialGood level of IT SkillsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameMoorfields Eye Hospital NHS Foundation TrustAddressCity Road Campus162 City RoadLondonEC1V 2PDEmployer's websitehttps://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)