***HOUSING SERVICE MANAGER *** *** MENDIP *** *** 37.5 h *** ***£ 31,400 *** Brook Street Social Care is offering a new exciting and rewarding role within the Supported Housing accommodation in Mendip (covering 2 locations). You will be providing high level support to those who would otherwise be homeless. The role will involve managing a caseload of clients across 2 properties, engaging with vulnerable adults with complex needs. As a Service Manager you will lead a Team of 4 direct reports and be responsible for 8 units of accommodation. WHAT YOU WILL BE DOING: Support clients to stay safe, to help them claim benefits and budgeting. Provide planning, leadership, and direction, meeting statutory and organisational quality standards. Enable clients to co-produce and engage with our high-quality person-centred services, where a strength based, and trauma-informed approach is taken. Develop and implement client involvement activities and co-production, and deal with day-to day enquires. Proactively engage with statutory agencies to update them on issues affecting clients or their accommodation placement. Participate in an out of hours on call rota one week in four (£100 extra). Any other tasks and activities that reasonably related to managing the properties and supporting the clients. Work alongside Property Manager to carry out basic property inspections and health & safety checks. Undertake visits, ensuring all properties and clients are visited in-person weekly. Ensuring performance KPI objectives, quality standards and contractual obligations are met through. ABOUT YOU: You are PROACTIVE, PASSIONATE and ORGANIZED. Resilient and able to deal with people who are complex and may exhibit behaviours that may challenge. Able to work under pressure. Able to work alone unsupervised. Experience in the supported housing sector. Willingness to work flexibly with shifts between 8 am and 20 pm, as needed, to support new arrivals into properties. WHAT'S FOR YOU: Full in-depth training from experience facilitators Supportive induction 27 Days annual leave (extra day off for your birthday) Generous Pension Scheme Only 1 weekend required every 4 weeks MUST: DRIVING LICENCE Experience in the supported housing sector, homelessness ideally having worked with rough sleepers and/or complex needs If this sounds like you, we want to hear from you. Please HIT THE APPLY button or get in touch with Sara for more details: T: 0117 9486 300 and ask for Sara