Job summaryPerformssome semi-skilled maintenance tasks and checks, including basic Planned Preventative Maintenance (PPM) checks for Water, Fire, Ventilation, Electrical and Building Fabric to ensure the Trust's buildings and grounds adhere to statutory compliance and are fit for purpose.Installs, maintains, services and repairs a range of estates services equipment across all areas of their responsibility. Delivers small Minor Works projects on site as agreed with QTS.Competent Person level in at least one of the following: Water, Electrical, Ventilation, Lifts, Fire, Medical Gas, Pressure System, or other estate-related areaAssigned to a designated site. On occasion, may be required to work across other sites.Builds relationships with Site Service Managers (SSMs), QTS staff, stakeholders and external service providers and contractors, to support the delivery of services in a professional, timely manner.Main duties of the jobPlease find more information in the detailed job description of the main duties involved in this role.About usAbout Quality Trusted Solutions LLP (QTS)QTS operates as a wholly owned subsidiary of Central and North West London NHS Foundation Trust (CNWL). Established in 2017, QTS provides a broad range of Estates and Facilities services, spanning strategic operational delivery through to estates maintenance and repairs, primarily within mental health and community healthcare settings.Our values are:Communication Client Centric Heart Integrity InnovationWe share information clearly and openly, working collaboratively to achieve more together.We are committed to using our knowledge and experience to deliver high quality services that have a positive impact.People are at the heart of QTS. We work with passion to support patients, partners and each other.We act with honesty, transparency and trust, doing the right thing for the benefit of all.We openly share ideas and knowledge, always striving for growth and improvement.Job descriptionJob responsibilitiesService DeliveryUses Computer Assisted Facilities Management (CAFM) system to access work requests and feedback on job status. Ensures own work is carried out within the priority set for the task, and any work not completed is highlighted to the Helpdesk. Ensures any work undertaken is recorded on the CAFM system.Carries out reactive maintenance (including make safe), minor installations and break down repairs as required on electrical, mechanical systems, or building fittings in accordance with competencies and training. This includes for example making safe defects, breakdowns or failures impacting on the service such as floods, power outage, and damage to property. Undertaking basic repairs to maintenance and installations as appropriate to skills level.Undertakes basic PPM (Planned Preventative Maintenance) technical tasks and associated remedial works in accordance with competencies and training. This includes for example daily/weekly tasks such as water temperature tests, flushing of water systems, fire safety system testing, and building and plant room inspections.Records job activity and completion status, associated information, and any compliance or other documentation in the CAFM system an accurate and timely manner, in line with internal procedures, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Ensures any other site-specific logs, document registers, and schematics are kept up to date.Escalates faults, issues, risks, and items outside of their remit, competencies, and training to the appropriate specialist contractor through the Helpdesk and line manager e.g. tasks that require specialist assistance or skills.Identifies and escalates issues of statutory non-compliance to line manager and appropriate Authorised Person (AP) or Authorising Engineer (AE).Acts as the QTS and site point of contact and liaises with contract service providers.Responsible for monitoring contractors on site, reporting satisfactory completion of work. Escalates issues or concerns as required.Acts as Competent Person in at least one of the following areas: Water, Electrical, Ventilation, Lifts, Fire, Medical Gas, Pressure System, or other estate-related area.Governance, Risk & ComplianceApplies existing policies, procedures, best practice guidance and compliance requirements in relation to Hard FM services delivered.Adheres to Health & Safety regulations including COSHH, Handling & Moving, Infection Control to ensure a safe environment for patients and staff in accordance with HSAW, industry best practice (HTM/HBN) and Trust policies and procedures.Attends mandatory training and any other training appropriate to the role. This is to maintain existing and develop new skills as required to carry out the work.Data & InformationProduces regular report on their site(s) to the Zone ManagerSupports site surveys, audits and other compliance checks as directed.Monitors stock levels and maintains records as appropriate.Person SpecificationExperienceEssentialExperience working within a relevant facilities / maintenance environmentDemonstrable experience of working in a customer-oriented environmentDesirableExperience working within a healthcare environmentEducation & QualificationsEssentialEducated to NVQ Level 3 or equivalent in relevant discipline or able to demonstrate having produced work to equivalent academic range.DesirableHealth and Safety certificateCity and Guilds Electrical Inspection, Testing and Initial VerificationSkills & KnowledgeEssentialAbility to use CAFM systems and handheld technologyIn-depth knowledge of relevant health and safety, regulations and codes of practice applicable to own discipline within estates maintenance in a healthcare settingSound knowledge of statutory compliance and HTM-aligned maintenance tasks in an NHS environmentSound knowledge of Building Management SystemsGood keyboard and IT skillsDesirableKnowledge of MRI Concept Evolution CAFM systemOtherEssentialA willingness to undergo any relevant further training or accreditationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameCentral and North West London NHS Foundation TrustAddress350 Euston RoadLONDONNW1 3AXEmployer's websitehttps://www.cnwl.nhs.uk/work (Opens in a new tab)