Job summaryIn the Support Medical Secretary role you will work within a multi-disciplinary team and be responsible for audio transcription and word processing of clinical letters, data quality and other correspondence as required by the Medical Team.You will support Senior Medical secretaries in a range of duties related to patient pathway management, including; diary management, in-patient waiting list management,You should be literate and numerate, with excellent organisational, time management and IT skills and an ability to work without supervision.An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview.Medical secretarial experience is desirable but not essential. You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels.You will have enthusiasm, motivation and demonstrate pride in your work.If you feel you have the skills, experience and drive that it takes to be part of a Trust whose mission is to provide safe, high quality healthcare at all times to its population, we look forward to you application.Main duties of the jobThe job holder will be responsible for the provision of a comprehensive secretarial and administrative service to a Medical Team within a Clinical Specialty.Responsible for the provision of a range of secretarial and administrative duties related to patient pathway management, audio transcription and word processing of clinical letters, as proof reading is an essential part of the role, applicants should also have a good command of English grammar.Production of reports and other correspondence may also be required by the Medical Team.With support and guidance act as a point of contact and be responsible for the dissemination of information, messages and enquiries for the Medical Team, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.The job holder will have some involvement with Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust's policy and procedures.Candidates will have excellent communication, organisational and prioritisation skills, a flexible approach to their work and the ability to work effectively as part of a team.The post holder will need to work with minimal supervision and have the ability to meet deadlines.About usOur People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:We value peopleWe are one teamWe careWe're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.We can offer staff gymnasiums on both hospital sites, excellent pension scheme including life assurance cover and advice on childcare.Job descriptionJob responsibilitiesPRIMARY DUTIES & AREAS OF RESPONSIBILITYProviding secretarial/administrative support to a Medical Team, typing, filing, scanning, photocopying, opening and distributing mail as appropriateUse initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Senior Medical SecretaryHave an understanding of the Trusts Access Policy and other National/Local targets ie. Cancer, RTT, non RTT pathways, and works to the standard operating procedures developed to support patient pathwaysTo type, clinical letters and minutes of meetings, medical reports, results lettersAssist with any data collection and entry required as service levelDeal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessaryTo ensure that patient records are kept up to date and that all investigations and other material are available for clinic appointments/admissions and that letters/results are filed in the appropriate place in the case notesMaintain efficient office systems, liaise with other departments/hospitals on behalf of the Medical Team, wards or secretarial colleaguesTo ensure accuracy when administering relevant IT systems. The systems could include EPR and/or other local IT systemsWorks to the SOPs developed to support patient pathwaysAssist in the training of new staffThe job holder will contribute to the effective and efficient running of the service highlight any areas where efficiency can be realisedSuch duties at a comparable level of responsibility associated with the work of the post which may vary from time to time.Person SpecificationExperienceEssentialPrevious secretarial/office experienceExperience of working face to face and/or telephone contact with the general publicSupport/Medical Secretary ExperienceSkillsEssentialLiteracy and Numeracy skillsExcellent keyboard skillsExcellent verbal and written communication skillsAbility to achieve thoroughness and accuracy when accomplishing a taskAttention to detailDesirableShorthandAudio TypingKnowledgeEssentialUnderstanding of Information Governance and ConfidentialityKnowledge and understanding of Microsoft Office packages, including use of Excel and Power-point, internet, e-mail etc...Knowledge of Patient Administration System (or equivalent system)Medical TerminologyUnderstanding and basic working knowledge of the National 18 week RTT Policy and how to apply itQualificationsEssentialEducated to GCSE standard*Vocational qualification level 3 or equivalentAn appropriate speed and accuracy of typing is required for this role and this will be assessed at interviewDesirableMedical Secretary DiplomaAdvanced secretarial qualificationsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameBradford Teaching Hospitals NHS Foundation TrustAddressBradford Teaching Hospitals NHS TrustDuckworth LaneBradfordBD9 6RJEmployer's websitehttps://www.bradfordhospitals.nhs.uk (Opens in a new tab)