Job summarySWISH are looking for a friendly, enthusiastic Receptionist/Booking Clerk to join the admin team at the main SWISH Hub based at Millstream House in Taunton.If you enjoy meeting people and interacting with them both face to face and over the telephone then this may be the job for you. The SWISH Receptionist/Booking Clerk is an important role as you will be the patients' first point of contact with the service so being a friendly, helpful individual is essential.Main duties of the jobTo greet patients on arrival at the SWISH Clinic, update personal data on electronic patient management system and input data following clinic attendance.To book appointments for the assessment and treatment of patients requesting contraceptive and sexual health services.To arrange appointments via email and telephone booking line, using electronic patient management system.About usAs an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!Job descriptionJob responsibilitiesPlease see attached Job Description & Person Specification for further details of duties and responsibilities.Person SpecificationQualificationsEssentialGood general standard of education to GCSE level or equivalentBasic IT SkillsMicrosoft Office skills (Excel, etc)DesirableNVQ2 Admin/Customer CareExperienceEssentialWorking face to face with the publicWorking in an administrative roleWorking as part of a teamDesirableHealth sector Reception/Appointment booking experienceAdditional CriteriaEssentialSee attached job description which includes person specificationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameSomerset NHS Foundation TrustAddressSwish Millstream HouseCastle StreetTauntonSomersetTA1 4ASEmployer's websitehttps://www.somersetft.nhs.uk/ (Opens in a new tab)