Job Description
Do you have great communication skills and the ability to provide a warm welcome to our visitors?
About us
The Science Museum's world-class collection forms an enduring record of scientific, technological, and medical advancement from across the globe. As part of the world leading Science Museum Group, the Science Museum in London is known for its inspiring collections and excellent visitor experience.
Joining our Visitor Fundraising team, you will be responsible for delivering the highest standards of customer service by providing a warm welcome to our diverse audiences, asking for voluntary donations, and managing admission at the entrance of the museum.
About the role
We are recruiting for a full time Visitor Fundraiser to join our team on working a 2 week rolling rota, 1 in 2 weekends.
As a part of our front of house team, you will be one of the first faces our visitors see when they enter the museum. You will have the confidence to engage with our visitors in a professional and friendly manner and ask for donations as part of a warm visitor welcome.
Working with our wider Visitor Experience team, you will help to manage visitor flow at the entrance of the museum and be responsible for processing museum admission tickets. You will be placed at one of the most lively and busy locations in the Museum - actively promoting the museum offer, up selling our commercial and retail activities, and encouraging Gift Aid and email opt-ins to ensure we meet our targets.
Download the Vacancy Information Pack file under 'Attachments' on this vacancy listing on the Science Museum Group website for more details about the role and the application process.
About you
You will be a true advocate for the Museum and the Group - with the ability to absorb information and communicate this in a positive and engaging way. Using your great communication skills, you will actively approach and encourage donations from our diverse audiences.
Whether you have been a fundraiser in the past, worked sales or retail, or if you this would be a new venture for you, you will be key to inspiring others in future of the Museum and confidently engaging the public to support us.
Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
What we offer
Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.
Support with personal and professional development
27 days annual leave (Full time equivalent) in addition to bank holidays
Employee assistance programme
Enhanced contributory pension
Unmind App and other wellbeing support
Interest-free loans
Days Out discounts
Health & Dental Insurance
Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.