Job summaryAn opportunity has arisen for a Part Time Ward Clerk - 30 hrs per week on Ward 25. We are looking for someone who has excellent communication skills, is a team player and is able to work independently and who will provide day to day clerical management of the ward. Basic computer skills would be an advantage. Full trainingand support will be given.PLEASE NOTE: If a high number of applications are received the post may close earlier than advertised.Main duties of the jobAssists the multi-disciplinary team in the giving and maintaining of high standards of service, in a timely, cost effective way.First point of contact for patient, visitors and staffs non clinical enquiriesEnsures that patients' confidentiality is maintained at all times.In accordance with Trust policies, helps to ensure patients' safety, comfort and welfare.Personal Service:Receiving and making telephone calls, liaising with the nursing staff when appropriate.Telephone and face-to-face communication with patients, relatives and staff regarding a range of topics.Welcoming patients and relatives to the ward, introducing them to their environment, for example showing them to their bed space.Receiving and distributing mail to patients and staff, re-directing mail where appropriateReceives and relays relevant messages.Arranging & receiving visitors for patients and for the Ward.Liaising with the nurse in charge of the Ward to assist in timely transfers.Liaising with the bed management team.Liaises with the ambulance service in the booking of patient transport for transfers and discharges.Obtaining and ordering the patient's choice of meals in conjunction with the Ward staffOrdering of catering supplies for patients and staffWorks and co-operates with all personnel who provide services e.g. catering, laundry, domestics, porters etc.About usBlackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.Job descriptionJob responsibilitiesPlease see the attached Job Description for full detailsActions and responsibilities of the post. Its serves to provide the framework and scope for practice. It will be amended as necessary in the event of change and experience.Person SpecificationPersonalEssentialGood communication skillsAbility to deal with difficult situations sensitivelyAbility to organize and prioritize workloadAware of team workingClerical DutiesEssentialGood knowledge of clerical proceduresAble to read and writeAbility to work with a low error rateDesirableBasic computer / keyboard skillsEducationEssentialWilling to trainGeneralEssentialUnderstanding of the roleFlexible approachAware of confidentialityDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameBlackpool Teaching Hospitals NHS Foundation TrustAddressBlackpool Teaching HospitalsWhinney Heys RoadBlackpoolFY3 8NREmployer's websitehttps://www.bfwh.nhs.uk/ (Opens in a new tab)