Job summaryAs aWard Assistant, youwill be a hugely valuable support to our Nursing and Facilities teams providing support to ward care, the catering team and the housekeeping team.You will need to be:Caring and kindCheerful and friendlyAble to follow instructionsHappy to work in a team but also able to use own initiativeHave good listening and communication skillsMain duties of the jobContributing to the cleanliness of the wardmaking bedstidying roomsre-stocking suppliesAssisting with food and drink preparationrefilling water jugssetting tablesclearing plates and cutleryRecreational supportproviding encouragement for patientstaking patients out to the gardenhelping patients settle inAdministrationAnswer the door for visitorsShowing visitors to the right room to see a patientAnswering the telephoneThe qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.About usWe have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:89.7% believe they are making a positive difference to patients/service users;73.3% would recommend the organisation as a place to work;82.4% agree that care of patients and service users is the organisations priority;76.7% would be happy with the standard of care for a friend or relativeOur results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.Job descriptionJob responsibilitiesAs a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.Person SpecificationEssentialEssentialExcellent communication and interpersonal skillsExperience of being customer or patient facingFlexible and adaptablework as part of a team and independentlyDesirableDesirableKnowledge of infection controlEvidence of commitment to training and learningDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameGloucestershire Health and Care NHS Foundation TrustAddressPeak View Ward, Vale Community HospitalLister RoadDursleyGL11 4BAEmployer's websitehttps://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)