Job summaryThe Mary Anning UnitWe are seeking a position of a ward clerk covering a 7 days service on The Mary Anning Unit. You need to be flexible and reliable to provide an efficient and effective reception service to patients, visitors and the wider multi-disciplinary team.A flexible approach to a working shift pattern is required, this does not include night shifts. Your shifts will cover 7 days a week. on rotation to cover the weekend shifts. You will need excellent interpersonal and communication skills who can work well under pressure, using initiative & common sense.Main duties of the jobThe Mary Anning Unit is a busy, yet friendly place to work. The department is a 45 bedded care of the older persons unit which has a high volume of admissions and discharges.You will be responsible for taking phone calls, liaising with the nursing team and booking transport for the patients, if required. You will also be required to maintain the electronic systems including PAS, Patient tracker and Electronic Discharge summaries ( EDS)Experience of working in a busy environment is desirable but not essential. However, the ability to be a team player and have the desire to support the team in providing an excellent service for our patients, their families, & carers, most definitely is!About usAt DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staffOur Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.Job descriptionJob responsibilitiesOur DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.We regret that we cannot accept applications for this role from candidates under 18 years old. If you are 17 years and 9 months, you can apply but please be aware we will not be able to start your role until you are 18.This role will be covering a 5 day servicePerson SpecificationEducation, Qualifications & TrainingEssentialEducated to GCSE Level or equivalentDesirableLevel 3 NVQ in Administration or equivalentSkills, Abilities and KnowledgeEssentialClerical experience within the last 3 yearsExperience of working with computer systemsKnowledge of PAS system, booked admissions or other database systemEvidence of ability to communicate with all levels of staff and members of the general publicEvidence of ability to work on own initiative but also part of a teamEvidence of ability to respond to quickly changing priorities and organising and prioritising own workload to meet deadlinesEvidence of ability to share knowledge and skills with new members of the team and provide support on a daily basisAn understanding of the meaning of confidentiality and the requirement for this to be maintainedExperience & KnowledgeEssentialPervious experience within a clerical environment in a Health care settingDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameDorset County Hospital NHS Foundation TrustAddressDorset County HospitalWilliams avenueDorchesterDT1 2JYEmployer's websitehttps://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)