Job summaryWould you like to be part of an exciting opportunity to join a dynamic team working with young adults living with progressive illness and complex health care needs?Do you have a passion to make a difference to the lives of young people and their families?St Elizabeth Hospice is looking to recruit enthusiastic and flexible team members to support young adults living with progressive illness and complex health care needs accessing Zest at St Elizabeth Hospice, including short breaks, Zest days and groups.Main duties of the jobYou will have a willingness to support young adults using person-centred care to plan activities and achieve their goals, and where appropriate encourage independence and self-management skills.Whilst enabling the young adults to enjoy a fun and comfortable stay you will be required to assist in complex physical care and support.At least one years care experience is preferred, with full training provided to ensure you are competent and confident to support young adults with complex care needs.Status: BankAbout usSt Elizabeth Hospice improves life for people in east Suffolk living with a progressive or terminal illness. Our work is centred on an individual's needs, which means specialist support, whenever and wherever it is needed, whether at home, in the community or at the hospice. Through medicine and therapy we ease pain; we give life purpose and make life liveable.This is a fantastic opportunity to join the Zest service at St Elizabeth Hospice, your local hospice at the heart of the community, and to be part of something special that is happening in Suffolk.Our most recent Care Quality Commission report rated the hospice as OutstandingJob descriptionJob responsibilitiesJOB SUMMARYTo provide holistic, person-centred care and support to young adults living with progressive illness and complex health care needs palliative care needs and their families accessing Zest care at St Elizabeth Hospice, which could include short breaks, Zest days and groups. To deliver Zest care, under the supervision of the Zest Lead Care Assistant and Registered Nurse on duty at the hospice. This may include supporting outings into the community. To support young adults using person-centred care to achieve their goals and plan activities. To be able to understand and recognise individual developmental needs, where appropriate encouraging and enabling independence and self-management skills. To work within the St Elizabeth Hospice One Team nursing care model, with the flexibility to be allocated to work in other clinical areas in response to needs of the service.CLINICAL RESPONSIBILITIESTo carry out agreed tasks involving direct patient care and activities within the clinical area, in accordance with the patient care plan.To assist in physical care involving all hygiene, elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.To assist in meeting the patients and his/her familys spiritual and psychological needs, recognising and respecting religious and cultural beliefs.To respect the patients need for social interaction and to enable choice.To enable access to inclusive activities and facilitate engagement.To support young adults to plan outings if desired as part of their weekend activities.To assist in effective verbal and written communication between patients, families and Zest care team.To act promptly should any changes be observed in the young adults condition, seeking advice and reporting back to the nurses, as appropriate.To confidently use the equipment or aids necessary for the care of the young adults, following assessment and training and to report any faults promptly to the appropriate person.To follow community emergency care plans in the event of a sudden change or sudden deterioration.To undertake clerical/administrative tasks relevant to the efficient and effective management of the clinical area, as requested.To assist with meal preparation as required.To assist with the preparation and packing up of short break bedrooms in co-operation with the facilities team.To support young adults completing one page profiles and other person-centred care tools.Have an understanding of safeguarding principles and be able to apply these within everyday practice and intervention/within your role.EDUCATIONAL RESPONSIBILITIESTo share professional expertise with colleagues, providing support where appropriate.To demonstrate reflective practice.To undertake training as required.To participate in the Hospice education programme.PERSONAL DEVELOPMENTTo maintain and increase personal professional skills.To engage in 1:1 meetings and supervision as appropriate.PERSONNEL RESPONSIBILITIESTo recognise indications of staff stress and seek help, as appropriate.To recognise the value of volunteer contribution and play an active part in their support and development where appropriate.To support new members of the team during their induction process.ORGANISATIONAL RESPONSIBILITIESTo attend team meetings bi-monthly.To keep up to date with hospice communications via email and podcasts.To act at all times within the policies of the Hospice.To uphold the Hospice and individual team values at all times.To ensure effective use of resources.To promote the Hospice philosophy of care towards patients, relatives and visitors.To respect at all times the confidentiality of information covering patients, staff and volunteers.To play an active part in the development and maintenance of good relationships with all who have business with the Hospice.To be willing to support other clinical areas as needed as part of the one team model of nursing care, including the In-patient Unit and Community.Because of the special nature of the Hospice and its work, the post holder may on occasion be asked to undertake other duties to help maintain our high standard of care.Person SpecificationSpecific SkillsEssentialEffective communicator ability to establish and maintain communication with patients, their families and colleagues.IT literate ability to use Microsoft packages and Outlook or willingness to undertake training.DesirableAbility to plan and deliver inclusive activities.Full driving license.Personal QualitiesEssentialBe willing and able to develop own knowledge and skills and to contribute to the development of others.Ability to withstand sensitive and potentially stressful situationsEnergetic and enthusiasticFlexibleCan do attitudePositive approach to changeQualificationsEssentialGood standard of education in numeracy and literacy.NVQ level II or III in direct care, Care Certificate or willing to be complete.DesirableMoving and handling training.Evidence of Care competency training with transferable skills.ExperienceDesirableMinimum of one year of experience working as a carer/care assistantCommunity/palliative care/learning disabilities/inpatient setting experienceExperience of working with young adultsAbility to plan, deliver and evaluation appropriate care packageAbility to assess patient needsDemonstrable experience of team workingAbility to manage volunteersExperience of working using a person-centred approachExperience of using a co-production approachDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameSt Elizabeth HospiceAddress565 Foxhall RoadIpswichSuffolkIP3 8LXEmployer's websitehttps://www.stelizabethhospice.org.uk/ (Opens in a new tab)