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  • Workshop Co-ordinator - Works Operation Administrator Full Time
    • Bristol , Avon
    • 10K - 100K GBP
    • Expired
    • Job Title: Workshop Co-Ordinator Location: Avonmouth, Bristol Salary: Depending on experience Job Type: Permanent, Full Time King Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement working throughout many different sectors which require heavy lifting expertise. We work throughout the UK and Europe and are head-quartered in Bristol where we also run a renowned Training Centre. We are a modern family business with over 40 years of trading and today King Lifting has one of the strongest brands in the marketplace. Our people are our most important asset. We ensure commitment is recognised and rewarded through personal development programmes and excellent benefits packages. We are currently seeking a Workshop Co-ordinator to co-ordinate and perform Workshop requirements and administration activities supporting business processes, procedures, policies, and systems. You will work with our workshop team to provide an effective and comprehensive co-ordination and administration service to ensure that all Workshop office related duties are completed accurately and within a timely manner. This will be a busy and challenging position providing great reward and job satisfaction. This would ideally suit an individual who is dynamic and enjoys working in a fast paced environment. The candidate must have gained a minimum of 2 years' previous working experience within a co-ordination and administration role within a similar environment. Main Duties: Raise and send purchase orders (PO) Procure and order parts as required Stock checks and management of stock Management of the WIP report ensuring all jobs are closed when completed Process and authorise invoices Updating certification Harness and tackle inspection Waste management Allocation of jobs to Fitters Liaise with external contractors and suppliers Action hire care requests General housekeeping Essential Requirements: A minimum of 2 years' previous working experience within a co-ordination and administration role Good standard of verbal and written English Excellent communication and organisation skills Advanced IT skills and fully competent in using Microsoft Office Proactive, hands-on approach with excellent attention to detail Motivated and flexible with the ability to thrive under pressure Previous working experience within a crane, plant hire, or workshop environment would be an advantage In Return: Competitive salary Generous holiday entitlement Company pension, life assurance and other flexible benefits Employee assistance programme Reward scheme. Working hours are 8.00am to 5.30pm, Monday to Friday, based at our Head Office in Avonmouth, Bristol. There will be a requirement to participate on the out of hours on call rota. To help you stand out from the rest, we would encourage you to include a covering letter detailing why you would be the perfect candidate for this role and King Lifting. To APPLY , please click the Apply button below and you'd be redirected to the application form. If you have not received a personal response from us within 14 days, please assume you have been unsuccessful, and we thank you for your interest. King Lifting is an equal opportunities employer. Candidates with the experience or relevant job title of; Works Administrator, Works Coordinator, Workshop Planning Administrator, Scheduling Administrator, Operations Administrator, Procurement Administrator, Admin Assistant, Admin Manager, Senior Administrator, Stocks and Procurement Administrator may also be considered.. Location : Bristol , Avon
  • Data Analyst - COMAH - 30698 Full Time
    • Salisbury, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job Description We are fully committed to being an inclusive employer, ensuring equal opportunities for everyone and having a workforce which reflects the communities we serve. We encourage applications from all candidates with the required skills, UK residency requirements and experience for the role and welcome flexible working patterns. This role is within the Environment Agency’s Control of Major Accident Hazards (COMAH) programme and requires excellent data analytical skills. You will be self-motivated and be able to plan and monitor your workloads to fit with priorities. You will have excellent communications and networking skills. You will work to embed COMAH tools into EA systems, assist in retrieving data and information from external sources and store appropriately, in line with EA Records Management policy. Specifically, you will produce visualisations and reliable analyses of data and management information to assist Senior Advisors and Operational teams to ensure effective delivery of the COMAH programme. You will collaborate with Operational teams in the EA and other COMAH regulators, including the HSE to support decision making and good practice. You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given. The team You will join our Energy & COMAH Team, in the Environment and Business (E&B) Directorate. We are a dispersed team and work with a wide range of technical and project teams across the country. We inform and deliver the Government's key environmental objectives: Using evidence, expertise, engagement, and innovation we influence policy and legislation, facilitate, and enhance integrated delivery and, by building trust in the Environment Agency, secure resources to do more for the environment. Experience/skills Required We are looking for an enthusiastic and experienced data analyst who understands the data life cycle, collecting, processing, analysing and producing dashboards and visualisations to support programme management and decision making. Your experience and skills will demonstrate: Strong analytical and problem-solving skills and be logical and creative. Applied experience with Power BI and in creating usable data science solutions. Excellent data visualisation skills and the ability to interpret stakeholder requirements to produce reliable programme dashboards. Capabilities to innovate new methods to present programme data including income, time recording and KPI information in a clear and compelling way The ability to optimise existing COMAH programme management tools Experience of working with others and the ability to support operational teams Contact and additional information You will have an EA Office base location, as a national role the working location is flexible / hybrid. We use smart tools to stay connected and reduce travel. Some travel and overnights may be required. Security clearance will be required for this role, where UK residency of 5 years is needed. Currently we are not able to support or sponsor visa applications. Please read the Candidate / Additional Information Pack for information. Any queries, contact Charlotte.Sholl@environment-agency.gov.uk Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams. If you consent to being held on a reserve list, we’ll hold your details for 6 months and we may offer you an alternative post Length of contract Up to 12 months Competence 1 Takes Decisions and Solves Problems Description Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. Provide a specific example of when you have identified and delivered a solution to a problem by effectively analysing all the information, probing to develop alternatives, and taking sound and timely decisions. Competence 2 Data and Information Management Description Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. Provide a specific example when you were responsible for managing and analysing a complex dataset. What steps did you take to ensure the accuracy, consistency and security of the data and how did your work support decision making or improve outcomes? Competence 3 Communicates Effectively Description Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Provide a specific example of when you have used data or management information and communicated it in an easy to understand and engaging way. Explain how you considered the needs of your audience, decided on the appropriate communication method and style, conveyed the information and ideas clearly and accurately, anticipated reactions and questions and checked the information had been understood. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.. Location : Salisbury, England, United Kingdom
  • Support Worker Full Time
    • Birmingham , West Midlands
    • 10K - 100K GBP
    • Expired
    • Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need. At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives. We offer full training and numerous career pathways, including our Nurse Apprenticeship program. Our roles can be flexible around your lifestyle, either full or part time and with a variety of shift patterns including weekdays and weekends. For further detail on the site location and type of support provided, please review the additional information section. Pay Rate: £12.90phr Shifts: Day & Night Shifts: 07:45 - 20:15 & 19:45 - 08:15 on a rotating shift pattern to include weekend working. Due to a genuine occupational requirement, we are looking to recruit workers who can drive for this particular role. (Must hold a UK Manual Driving Licence) Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work. You should be keen to learn and show compassion to care for the people we support. You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives. Our teams provide care and support for individuals with different conditions at Priory sites all across the UK. It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support. Not only is full training provided, but there are numerous career pathways available to you, including our Nurse Apprenticeship program. Benefits include: A competitive salary Enhanced disclosure cost coverage Comprehensive induction and commitment to on-going training 28 days annual leave including bank holidays Online benefits and cashback rewards Blue Light Card application opportunity Cycle to work scheme NEST pension option Benefits are subject to T&Cs Responsibilities Supporting with personal care tasks, such as washing, dressing and eating Cooking and preparation of food Perform light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes Assist with safe lifting, transferring, repositioning and movement of individuals Assistance and support to attend medical appointments Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff Encouragement to participate in social and recreational activities Qualifications and Skills Excellent interpersonal skills and a caring nature Empathy, understanding and patience Ability to work on your own and as part of a team Ability to understand and follow policies and procedure The ability to anticipate and respond to challenges Competent in verbal and written English A healthcare qualification is desirable, but not essential To be considered for this role, we require you to have the right to work in the UK. Autumn Leaf House is located in Castle Bromwich, Solihull. Our home offers residential support for eight people who are autistic. We are on a quiet street, near the town centre. Our team are dedicated to improving the quality of life of the people we care for by setting achievable goals, to meet their individual needs and provide meaningful relationships and activities. Disclosure All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory. We are an equal opportunities employer.. Location : Birmingham , West Midlands
  • Design Technology Teacher Full Time
    • Malton, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Job Description Share Share Share Design Technology Teacher Location: York, North Yorkshire Start Date: September 2025 Salary: MPS/UPS; £31,650 - £49,084 per annum Contract Type: Full-Time GSL Education are recruiting a Design Technology Teacher to work within a Client Secondary School located in York , North Yorkshire , starting in September 2025 . The successful candidate will be able to demonstrate knowledge and passion for the subject, as well as a commitment to supporting the department's day-to-day operations. Applications from Design Technology teachers with a variety of disciplinary backgrounds and specialisations are encouraged, regardless of having experience or being recently qualified. About This Role Primary duties include teaching Design & Technology students of KS3, KS4 and KS5, lesson planning, and developing medium- and long-term plans. Implement and deliver an appropriately broad, balanced, relevant and differentiated curriculum for students and to support a designated curriculum area as appropriate. Evaluating the ability of individual students, putting together BTEC materials for exams, and helping students with special needs. Support students by delivering differentiated Design Technology lessons that are accessible to students with varying special needs. Contribute and engage in extra-curricular Design and Technology activities. Take part in staff training days, staff meetings and parent’s evenings. Design Technology Teacher Requirements A UK teaching qualification namely e.g. PGCE in Design and Technology or B.Ed with QTS. Proven experience teaching Design Technology, ideally in an SEN or inclusive setting, with a strong understanding of the challenges and strategies for working with students with SEN. Interested in children as individuals, in how they learn and in a collaborative approach to learning. Aware of appropriate strategies for mixed-attainment teaching and adapt to the varying demands of each classroom situation. Be effective at behaviour management linked to complex social, emotional, and mental health needs. Hold an Enhanced DBS registered to the update service or be happy to apply for a new one. Please be advised that this role requires a strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced DBS on the update service. For more information, or to apply for the role of Design Technology Teacher in York, North Yorkshire , please call Kerry Fowler at GSL Education. Alternatively, please visit the GSL Education official website to apply online.. Location : Malton, England, United Kingdom
  • Senior Support Worker Full Time
    • Sunbury-on-Thames , Middlesex
    • 10K - 100K GBP
    • Expired
    • Are you a naturally empathetic, caring and compassionate Healthcare Assistant or Support Worker in the UK with experience of caring for people with learning disabilities? Do you want a fulfilling career, where you can make a difference and change lives for the better in a culture of kindness and teamwork? Where you’ll be supported with development opportunities to grow you as a person and in your career? Join School House as a Team Leader and provide care for people with severe learning disabilities, Autism and behaviours that may be seen as challenging; where you’ll support and encourage service users to lead a full and valued life, enabling them to live more independently. You’ll be great with people – a real ‘people person’, able to communicate effectively – explaining yourself clearly in the right tone to suit the situation and be really good at understanding others (behaviours and expressions, as well as vocal). Having a good sense of humour and resilience, and a willingness to help residents with their personal hygiene are also important. What you will be doing: You will join an inclusive, supportive team that works well together to provide care to people with learning disabilities and mental health conditions. Working alongside a multidisciplinary team, you will use your excellent communication skills and experience as a Team Leader with a background in Learning Disabilities & Autism to provide care and support people through their care pathway. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week. You will be working on a 3-week rolling rota with a mixture of late and early shifts. You will work one week of morning (07:00 to 15:30) with days off on Monday, Saturday, Sunday; one week of afternoon shifts (13:30 to 21:30) with days off on Wednesday and Thursday; one week of mixed shifts e.g. morning shift on Monday, day off Tuesday, afternoon shifts on Wednesday and Thursday, day off Friday, morning shifts on Saturday and Sunday. As a Team Leader you will have: Ideally have or working towards NVQ 3 in Health & Social Care Hold a valid UK driving licence (preferred to assist with community visits) Have strong empathy and a caring and compassionate nature Be willing to support residents with personal hygiene Have excellent people and communication skills, and a good sense of humour Deal with challenging behaviours Have a positive and professional approach Be reliable, flexible, hard-working and honest Be local or within commutable distance You must live in the UK and have the Right to Work in the UK full time. 20-hour Student and Skilled Worker Visa's cannot be accepted. Where you will be working: Location: School House, School Walk, Sunbury-on-Thames, Surrey, TW16 6RB Join the team at School House, providing support for people who may be living with moderate learning disabilities with associated health needs, autism and behaviours. You will help support people at School House as part of their care pathway, promoting social inclusion through meaningful community engagement. Residents are supported to develop social networks and engage in a range of activities to live purposeful lives. What you will get: Annual salary of £25,350, £13 per hour The equivalent of 33 days annual leave– plus your birthday off! Free meals and parking in local streets. Wellbeing support and activities to help you maintain a great work-life balance Career development and training to help you achieve your career goals Pension contribution to secure your future Life Assurance for added peace of mind Enhanced Maternity Package so you can truly enjoy this special time There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.. Location : Sunbury-on-Thames , Middlesex
  • Female Support Worker Full Time
    • Surrey, England
    • 10K - 100K GBP
    • Expired
    • Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision. If you are looking for your next social care role, or a change in career, long-term stability, career growth and a feel-good reward, then this is the role for you, and we would love to hear from you! We welcome applications from everyone who wants to make a difference to people's lives, but especially from those with lived experience. Female Support Worker Ottershaw West Surrey £24,829 per annum (pro rata) Full time hours only Candidates who drive with a UK licence preferred We are looking for Female Support Workers to work with us in Chertsey, supporting people who have learning disabilities, dementia, behaviours that challenge, epilepsy and diabetes. Everyone enjoys activities both at home and out about including sensory and music classes, day trips and group lunches! No two days are the same but your day might look like this! Supporting our people to be engaged in all day to day living activities, including making full use of their community and beyond. Supporting our people with social activities, and connecting with family and friends. Supporting the management of our people's finances. Keeping our people's home clean and fresh, and going shopping. Providing, and encouraging, personal care. And enjoying what you do! Experience in social care is not essential, we provide a full range of accredited and award winning training programmes at no cost to yourself, including the Health and Social Care Diploma that will really support your career progression. Benefits you can expect! Early Pay - ability to access your earnings more frequently if you wish. Paid enhanced DBS. Flexible working. Paid annual leave (pro rata). Access to high quality training that supports your career development. Contributory pension scheme with life assurance. Shopping discounts via Blue Light Card and The Bene£its website. Recommend a friend scheme - earn up to £500. Free and confidential 24/7 access to the health portal, counselling, and support. As part of our commitment to the "Disability Confident Scheme", candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. There is a genuine occupational requirement for the holder of this post to be female in accordance with the Equality Act 2010. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.. Location : Surrey, England
  • Senior Care Assistant Full Time
    • West Byfleet , Surrey
    • 10K - 100K GBP
    • Expired
    • Job Description Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Senior Care Assistant to help us achieve our goals. At Charrington Manor Care Home, our Senior Care Assistants are called Homemaker Leads. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like. Joining us at Charrington Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Working Pattern: 12 hour shifts and working alternative weekends on a rota basis. We offer our Senior Care Assistants - our Homemakers Leads: Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Competitive salary and benefits package A range of retail discounts and savings Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply* Employee Assistance Programme, occupational health support and wellbeing services Be different – be a Homemaker Lead At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers Leads – Senior care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference. A varied role where no two days are the same . we care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual. A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards. Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us. Could you be part of our team? You may have experience as a senior healthcare assistant, healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role. We are looking for applicants with: A strong background in a care Training experience or qualification Educated to NVQ Level 3 (desirable) Join us at Surrey's most stunning care home Charrington Manor is a luxurious care home in West Byfleet, Surrey, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!. Location : West Byfleet , Surrey
  • Admin Assistant - Care Home Full Time
    • Torquay , Devon
    • 10K - 100K GBP
    • Expired
    • This role is part time - 16 hrs per week - alternate weekend included ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.. Location : Torquay , Devon
  • Housekeeping Assistant - Care Home Full Time
    • Malvern , Worcestershire
    • 10K - 100K GBP
    • Expired
    • ABOUT THE ROLE As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOU To join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.. Location : Malvern , Worcestershire
  • Admin& Clerical Support Worker | Walsall Healthcare NHS Trust Full Time
    • Walsall, WS2 9PS
    • 10K - 100K GBP
    • Expired
    • To provide a comprehensive clerical first point of contact for a fast-paced Phlebotomy outpatients Department as part of the Clinical support service (CSS) Care Group. This involves direct contact and communication with patients and Trust staff daily. The post holder will assist all services areas within the Phlebotomy Department outpatient service covering all duties which include, booking in patients attending the service, taking patient queries, answering telephone enquiring from patients and trust staff and sorting post. To participate in general reception duties, always dealing with the public and patients in a tactful and courteous manner. This will involve dealing with patients and/or their carers/representatives where cultural and language differences and/or physical and/or special needs and/or angry/distressed patient make excellent communication skills essential. Providing and receiving sensitive and personal information from patients and/or their representatives/carers where confidentiality must be maintained. Ensure that the telephone is answered in a timely manner and all callers are always dealt with efficiently and courteously. Book appointments for patients as required.To perform telephone duties that include making and receiving calls to patients and Trust staff and conveying complex, sensitive information to hospital clinicians, GP surgeries, other healthcare professionals and external agencies in line with departmental policies and the Data Protection Act · To cover the Phlebotomy reception area, meeting patients politely, efficiently and professionally, checking all relevant details and processing requests as required by ICE or other booking services. Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space. · To accurately check and record patient details obtaining all relevant information and clinical details on patient record systems, highlighting and discrepancies for further investigation. · To ensure relevant and adequate stationery and pathology consumable supplies are available for the smooth running of all departments in liaison with the Care Group Management. · Will be required at times to work under own initiative. · Adhere to the Trusts complaints procedure with regard to written and verbal complaints using appropriate referral mechanisms to resolve given situations. · Will form effective communication with colleagues and all other departmental staff to ensure adequate arrangements are made to carry out all assigned duties. · Staff have a major role in suggesting and implementing improvement to services and in exercising professional responsibility for both themselves and their peers with an open ‘no blame’ culture. · The post holder will be required to take part in any necessary training programmes to maintain an in-depth knowledge of work procedures and practices related to the departments within he Care Group and the Trust Organization. · The trust operates a system of IPDR for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service needs. This advert closes on Monday 28 Apr 2025. Location : Walsall, WS2 9PS
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