Job Title: Demand Responsive Transport (DRT) Team Leader Starting Salary: £46,731 progressing to 51,802 pa Hours: 37 Location: Stevenage with travel across the County required. Hybrid working opportunities available Contract Type: Permanent Directorate: Growth & Environment About the team Are you passionate about innovative, inclusive and sustainable transport solutions? We are seeking a Demand Responsive Transport Team Leader to lead both the strategic and operational delivery of Demand Responsive Transport (DRT) and Dial-a-Ride (DAR) services across the county. Working within the Integrated Passenger Transport Unit (IPTU), you'll lead a dedicated team of officers and liaise with providers, stakeholders and the local community to deliver high-quality, flexible transport options that meet the needs of our residents. About the role The Team Leader will: Lead on the delivery of the Demand Responsive and Dial-a-Ride services and to be accountable for delivering service expansions or new services in the county Be responsible for seeking out and delivering efficiencies against key performance metrics and working with contract holders to improve and develop the services Provide inspirational leadership and line management to a large, multi-disciplinary team, fostering professional development and knowledge-sharing Develop and maintain strong working relationships with internal departments, elected members, neighbouring authorities and external organisations Lead public engagement initiatives for both DRT and DAR, representing the council at external forums and events Be accountable for budget management, ensuring effective allocation of resources and value for money; supporting the development of business cases and funding bids for new or expanded DRT services About you Essential: Evidence of strong leadership skills in order to lead the team in a number of projects within an agreed framework, to cost, ensuring effective monitoring and timely completion. Good communications skills in a range of media to both internal and external stakeholders with a collaborative, problem-solving style Demonstrated experience in budget management and contract management A willingness to implement positively the management of change, including working jointly with external bodies. The ability to work effectively in a team and on your own and will remain calm under pressure and be able to prioritise your own workload to meet deadlines Experience in transport planning, complex transport operations or service delivery An excellent working knowledge of all Microsoft Office Suite applications with the ability to create presentations, effectively collate and analyse data and to produce reports. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Community Services, level 12 job profile. Please locate this via: Job profiles - Community services To hear more about this opportunity please contact Alice.Missler@hertfordshire.gov.uk for an informal discussion about the role. Interview Date: 22nd and 23rd May 2025 Benefits of working for us How to apply As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences. Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Local Government Jobs. Location : Stevenage, Hertfordshire, United Kingdom