Job Description
Job summary An exciting opportunity has become available to join the Medical Education Department's Undergraduate team at Northwick Park Hospital for a substantive role supporting delivery of undergraduate medical student placements and teaching programme and provides a great exposure to work with various clinical teams and colleagues across the trust. The successful candidate will be a main point of contact for medical students assisting with tasks such as organising and preparing timetables/programme schedules and disseminating that in a timely and accurate manner, ensuring all educational leads are allocated and students sign-offs and assessments are completed, help organise the medical students exams, supporting assessments and curriculum implementation and delivery, maintain efficient office systems including keeping accurate records, the management and maintenance of the Undergraduate Education Centre facilities and more. We are looking for someone that will be highly motivated, be able to demonstrate a pleasant and professional manner when dealing with people, has excellent communication skills, previous experience with managing data, attention to detail, organisational and forward planning skills, be quick to learn and able to prioritise own workload with minimum of supervision. Main duties of the job Key responsibilities for the post holder will include: Provide an efficient and comprehensive administrative support to the undergraduate education department maintaining a high professional standard at all times, ensuring efficient and effective support is provided. Ensure that students feel supported and are welcomed into an organised placement. Review, monitor and analyse student feedback and prepare action plans as necessary to support improvement. Contribute to positive experiences for medical students through helpful support and administration. Proactively plan and coordinate requirements for medical student activity across the hospital. Assisting the Director of Clinical Studies and Undergraduate Medical Education Manager in ensuring all educational leads are allocated and student timetables, and sign offs and assessments are complete. Assisting the Undergraduate Medical Education Manager with reporting requirements. Ensure the Clinical Skills Tutor and undergraduate teaching fellows are supported to enable them to deliver their role Ensure all the placement information is accessible to students before their start date as per agreed timelines. Maintain efficient office systems including keeping accurate records. Ensure precise data recording, identify, address and escalate data quality concerns. Contribute to developing reports, metrics, and audits to uphold robust data quality. About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at: o Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK o St Mark's Hospital: an internationally renowned specialist centre for bowel disease o Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice o Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre. We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public. Details Date posted 19 May 2025 Pay scheme Agenda for change Band Band 5 Salary £34,521 to £41,956 a year Per Annum Including High Cost Area Supplement Contract Permanent Working pattern Full-time Reference number 337-NP-8796LD Job locations Northwick Park Hospital Watford Road Harrow HA1 3UJ Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification. Job description Job responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification. Person Specification Education/ qualifications Essential Education to degree level or equivalent level of experience Experience in the NHS Desirable 2 or 3 years experience in education setup Experience Essential Experience in Education or similar fast-paced environment Administrative roles in dealing with the Public/Customer service. Ability to deal with stressful situations and sensitive issues Able to assimilate quickly and exercise initiative. To multi-task independently with minimal supervision. Development of new administrative systems. A clear understanding of confidentiality and the Data Protection Act. Must be able to demonstrate an understanding of equality and diversity. Experience of working with data Skills/Knowledge/ Abilities Essential Clear and effective communication skills both written and verbal demonstrating discretion and empathy. Good attention to detail. Excellent organisational and time management skills. Proficiency in all Microsoft Office applications. Ability to prioritise workload and work to deadlines. Ability to problem solve and to develop solutions to issues. Ability to communicate with staff at all levels involving complex information Good interpersonal skills with the ability to establish and maintain relationships with a wide range of stakeholders Effective team member Good organisational skills Flexibility and adaptability Caring and compassionate Desirable Competent use of IT systems and ability to learn new IT packages quickly Communication Skills Essential Clear, accurate and effective written and verbal communication skills. Ability to work as part of a team. Ability to take on appropriate follow up action as required. HEART values Essential Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork. Demonstrate commitment to place Quality at our HEART Person Specification Education/ qualifications Essential Education to degree level or equivalent level of experience Experience in the NHS Desirable 2 or 3 years experience in education setup Experience Essential Experience in Education or similar fast-paced environment Administrative roles in dealing with the Public/Customer service. Ability to deal with stressful situations and sensitive issues Able to assimilate quickly and exercise initiative. To multi-task independently with minimal supervision. Development of new administrative systems. A clear understanding of confidentiality and the Data Protection Act. Must be able to demonstrate an understanding of equality and diversity. Experience of working with data Skills/Knowledge/ Abilities Essential Clear and effective communication skills both written and verbal demonstrating discretion and empathy. Good attention to detail. Excellent organisational and time management skills. Proficiency in all Microsoft Office applications. Ability to prioritise workload and work to deadlines. Ability to problem solve and to develop solutions to issues. Ability to communicate with staff at all levels involving complex information Good interpersonal skills with the ability to establish and maintain relationships with a wide range of stakeholders Effective team member Good organisational skills Flexibility and adaptability Caring and compassionate Desirable Competent use of IT systems and ability to learn new IT packages quickly Communication Skills Essential Clear, accurate and effective written and verbal communication skills. Ability to work as part of a team. Ability to take on appropriate follow up action as required. HEART values Essential Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork. Demonstrate commitment to place Quality at our HEART Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name London North West University Healthcare NHS Trust Address Northwick Park Hospital Watford Road Harrow HA1 3UJ Employer's website https://www.lnwh.nhs.uk (Opens in a new tab) Employer details Employer name London North West University Healthcare NHS Trust Address Northwick Park Hospital Watford Road Harrow HA1 3UJ Employer's website https://www.lnwh.nhs.uk (Opens in a new tab). Location : Northwick Park Hospital, Watford Road, HA1 3UJ Harrow, United Kingdom