Some key information This is a busy and highly rewarding role, handling high volume customer enquiries relating to a wide range of Council services. You will begin your role supporting enquires about one of our many services which include Council Tax, Waste, Highways, Registrations, Business Rates, Planning, Housing and could at a later date include Children's, Families and Education and Adult Social Care. It offers hybrid working, with 2 days per week required in the office (once trained) and the remaining days can be home or office based as you wish. Office days will be based in Shepton Mallet. Full-time position (37hrs). Customers can contact us between 8.30-5pm Monday to Friday so, your work pattern will be within these hours. Permanent What will I be doing? In this post as a Customer Service Officer, you will be providing ‘front door’ support for customers contacting the Council. ‘Front door’ support means you will act as the first point of contact for customers needing advice and assistance about any service provided by Somerset Council, which makes it a really interesting role. You will handle each enquiry with care and understanding, offering quality support and guidance before and in lots of cases instead of, transferring the customer to specific service teams. Customers include members of the public, professionals, and councillors. You will spend most of your time talking with customers in our Customer Access points or over the telephone. Customer Service Officers handle multi-channel interactions which can include face to face interaction and digital solutions. The variety of enquires through to this team is extensive. Some examples include supporting people who; are concerned about the wellbeing of themselves, a family member, friend or neighbour and need help with personal care, mobility or day to day activities? are raising safeguarding concerns and reporting those at immediate risk? are needing advice about starting or moving schools, school meals, school transport or special educational needs are needing help with their council tax bill, paying an invoice, rent or business rates are wanting to report a missed waste collection, problem on the road or fallen tree Your day-to-day work will involve: Talking to customers, predominantly face to face and by telephone Providing excellent ‘person centred’ customer advice and guidance. Having strength-based conversations to determine the best way forward. Supporting customers to self-serve using our online digital solutions Signposting to services and organisations best suited to the customers’ needs What kind of experience or qualifications do I need? Customer demand for our help continues to grow meaning we are an incredibly busy team, therefore, you’ll need the skills and behaviours to really thrive in this environment. Excellent customer service skills including listening, empathy, understanding and kindness. Excellent all round communication skills including strong telephone manner. Confidence and resilience to handle high volume, sensitive and emotive interactions. Good computer skills, confidence to learn new systems and use multiple technologies. Enthusiasm to learn about our services, a positive and calm way of working and a problem-solving mindset. Professionalism to adhere to process and understand the confidential and sometimes difficult nature of interactions we handle. Experience is not essential; however, it will be useful and if you do have experience of any of our services on a personal or professional basis then please make this clear in your application We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply. What's in it for me? We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset. We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available: We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home. Generous annual leave allowance, with the opportunity to purchase additional leave Staff discounts in gyms. Employee Assistance for the times you may need some support and a variety of employee wellbeing services. Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme. A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings. My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more Anything else I should know? This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role. This post may require a criminal background check via the Disclosure procedure. If you would like to find out more about this exciting opportunity before applying, please email Hannah Gilbertson, Service Delivery Manager [email protected] or [email protected] for an informal chat. The salary for this role is £25,183 - £27,269 per annum When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment. If you have all the information you need, just hit the apply button - we can’t wait to hear from you. Job Reference: SCC05585. Location : Shepton Mallet

Contract Paralegal Here at TLT, we are recruiting for a Contract Paralegal, ideally with experience in conveyancing, to support our Lender Sales Team in Belfast. We work with some of the newest lending entrants giving us a great overview of current market practices. We provide our clients with a genuinely comparative analysis. We've been named 'Best Law Firm' for mortgage lenders at the Mortgage Finance Gazette Awards 2018, 2019 and 2021/22. This role will be an initial 3-6 month contract with a high chance of extension. You will be working on a day rate via an Umbrella company. Ideally candidates will reside within a commutable distance to our Belfast offices as you will be required to attend the office full-time whilst in your probationary period. This Role • Responsible for own caseload of repossession files, referring all legal aspects to the Team Supervisor or Team Manager. • Preparation of communications and legal documents. • Processing new matters using case management system. • Use case management system to action workflow entries on a daily basis and from the Schedule for individual files. • Regularly update clients as to progress of matters. • Ensure that all matters are billed promptly. Your Skills and Experience • At least 6 to 12 months of Paralegal experience. • Previous administration experience. • Previous telephone handling experience. • To demonstrate a natural empathy/affinity with Clients and a good telephone manner, with a clear diction. • Proactivity and attention to detail. • Organisational and time management skills. About TLT Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. TLT was named Law Firm of the Year at the Legal Business Awards 2023. This marks the third year in a row the firm has taken away this accolade in industry awards - having previously been named Law Firm of the Year at The Lawyer Awards in 2021 and the British Legal Awards in 2022. Our purpose is to protect, prepare and progress our clients for what comes next and it's essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute. TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate. We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to access to work please contact the recruitment team on Recruitment.Operations@TLT.com TLT LLP. Location : Belfast, United Kingdom

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Chef at the Spyglass - Harvester, you will master our menu, with your food being the reason guests keep coming through our doors! You’ll enjoy working in a team, serving up food to be proud of. Does this sound like the chef job for you? Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to fit around you. A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS A CHEF YOU’LL… Prepare everything that is needed before service. Cook food to be proud of and know the menu inside out. Maintain the highest standards of cleanliness and safety. Haven't got a CV to hand? Don't worry you don't need a CV to apply. Location : Weymouth, , DT3 6RY

Salary: £38,626 - £40,476 Hours per week: 37 hours Interview date: Week commencing Monday 28 July 2025 Public Health - Championing Community Well-being We’re offering an exciting opportunity to make a meaningful impact on the health and wellbeing of Wiltshire’s population. Join our Building Resilience Team as a Public Health Practitioner and become a key player in embedding public health principles across all public services. In this role, you’ll lead, and support programmes aimed at improving mental wellbeing, enhancing emotional resilience, and reducing substance use. A particular focus will be on suicide harm prevention and addressing avoidable or near deaths involving multiple risk factors, including substance use. Your work will align with local public health priorities and will be rooted in prevention, reducing health inequalities, and supporting vulnerable communities. You’ll be responsible for identifying local needs and using evidence-based approaches to develop targeted interventions that improve health outcomes, particularly around mental wellbeing and co-existing conditions such as substance use. This role requires someone who can work independently and proactively, bringing innovative thinking to complex challenges. You’ll build strong partnerships with internal teams, external organisations, and local communities, and contribute to strategic planning and service development through evidence-based practice. We’re looking for a passionate and self-driven professional with experience in using evidence to shape and develop interventions that meet the needs of local communities. You should be confident working in a fast-paced, evolving environment, and bring creativity, commitment, and a genuine desire to make a difference. If you thrive in collaborative settings and value partnership working, we’d love to hear from you.. Location : County Hall, Bythesea Road, Trowbridge, BA14 8JN

FEMALE SUPPORT WORKER Work with Walsingham and make a real difference to people's lives Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with. o As a valued member of our team, each Female Support Worker is there to help deliver the quality-of-life people with disabilities deserve. By doing so, the support worker will be supporting our service users to reach their full potential. o You will help to ensure that Walsingham Support's care is of high quality and person-centred. As a Female Support Worker you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle. o As a Female Support Worker, it is your duty to ensure a high quality and well maintained environment for those we support. o Each Female Support Worker is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities. Our Interview Process Transparency & Support We believe in creating an accessible and fair recruitment process. That's why, as part of your interview preparation, we will PROVIDE THE INTERVIEW QUESTIONS IN ADVANCE. We want you to feel confident and ready to showcase your skills and passion. WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS TO EACH FEMALE SUPPORT WORKER: o Favourable working hours, including part-time roles and bank positions. o 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service. o Double pay if you work on bank holidays. o Paid Enhanced DBS o Pension scheme contributions. o We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer. o Life assurance equal to three times your salary. o Bereavement helpline. o Employee Assistance Programme supplied by HealthAssured o Walsingham Rewards Scheme with extensive discounts on everyday items. o Exceptional training and continuing professional development opportunities. o Long service awards. o Recommend a friend bonus of £250. o Access to Blue Light Card savings. This is a wonderfully varied role where you will build genuine relationships with the people you care for. You do not need prior experience to join as a Female Support Worker with Walsingham Support. We provide all the training required! Read on to find out more MORE ABOUT THE ROLE - FEMALE SUPPORT WORKER: This service is in Redcar and supporting one individual with high communication needs. At the request of the service user, this person must be female. The job includes personal care, full UK driving licence OR automatic driving licence, push a wheelchair and ability to work flexibly as part of team The shifts are various hours including long days and waking nights Female Support Worker WHY WORK FOR US FEMALE SUPPORT WORKER Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity: o SENSE OF PURPOSE: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling. o MAKING A DIFFERENCE: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities. o PERSONAL GROWTH: Working for Walsingham can provide numerous opportunities for personal and professional development. o EMOTIONAL REWARDS: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator. o ALIGNMENT WITH PERSONAL VALUES: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue. Female Support Worker. Location : TS10 2AP

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Sous Chef to help us achieve our goals. As our chef, you'll play a vital role in preparing meals tailored to the dietary needs and preferences of our residents. Ensuring every dish is made with love, supporting the health and happiness of those we care for. Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply* Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing You'll be supporting the head chef in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents. Plan, prepare, and serve balanced meals that meet dietary requirements. Cater to individual preferences and specific medical needs, such as allergies or soft diets. Maintain high standards of cleanliness and hygiene in the kitchen. Collaborate with the care team to ensure meal times are enjoyable and fulfilling. To deputise for head chef during periods of absence and maintain high quality food offer at all times Could you be part of our team? About You: Proven experience as a chef, ideally in a care or similar environment. Strong knowledge of food safety and sanitation practices Committed to customer care and first-class service provision A recognised and appropriate qualification in food preparation/cooking, at least to NVQ level 2 Basic certificate in Food hygiene. Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Enfields's most stunning care home Brookwater House is a luxurious care home in Enfield, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!. Location : Enfield

Care Manager - Up to £60,924 per annum - The Willows Care Home, Great Linford We are looking for a Nurse Qualified Care Manager to work closely with the Home Manager, Deputy Manager and team in our Willows Care Home in Great Linford, Milton Keynes. The home is rated 'GOOD' by CQC. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. By joining us you will become one of the 'family' and in return for your dedication and hard work you can expect: Salary: Up to £60,924 per annum. 45 hours a week from Monday - Sunday About the role: The Care Manager will provide leadership on all issues relating to clinical excellence. Coordinating and coaching staff to ensure that effective nursing and care services are provided, quality standards are continually improved, and clinical outcomes are recorded and measured. As the Care Manager, you will ensure that your team is well supported and happy in their jobs, as this will help them to provide the best care for our residents. You will also need to be passionate about providing high quality care, ensuring the lives of residents are continually enriched. You will share cover for on call management rota at weekends and evenings together with the Home Manager. Nestled amongst the leafy streets of residential Great Linford, north of central Milton Keynes, The Willows is a peaceful, purpose-built care home. Our home is designed to help residents live happily. The spacious bedrooms all feature en-suite bathrooms and bright, welcoming communal areas are complemented by a sensory room, prayer room and quiet room, giving people a choice of how they spend their time. Our dedicated and skilled team, many of whom live nearby, provide a range of respite and long-term residential, residential dementia, nursing, dementia nursing and end of life care for older people. What we are looking for from you: Registered Nurse - RGN, qualified with active PIN Experienced within a nursing/care home setting for older people. Extensive clinical knowledge Sound knowledge of CQC Regulations and legislation Excellent organisations and planning skills. Someone who builds and retains hard-working and successful teams. What we offer in return for your hard work: 25 Days holiday plus bank holidays DBS Certificate paid for by Excelcare* Contributory Pension Scheme Discretionary Company Bonus Scheme Annual Salary Review Comprehensive Induction Program Refer a Friend Scheme rewarding up to £300 for every person you refer* Team Appreciation Days Long service awards *Terms & Conditions apply To find out more about our beautiful home please click the link: (url removed) Ready to join us? If you're a caring, passionate and driven Home Manager looking for a role where you can make an impact, we'd love to hear from you! Apply online today and start the journey to become part of the Excelcare 'family',. Location : Great Linford, United Kingdom

A F/T vacancy has become available at Holbeck House PIPE Approved Premises in Leeds. This job would suit an experienced Probation Service Officer (PSO) who is looking to expand their knowledge in a busy team working in a Psychologically Informed way with men who experience Personality Difficulties. Overview of the job The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement. Summary To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by: * Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies. * Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences. * Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.). Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: * To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases. * When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‐compliance within agreed enforcement procedures. * To use computer based systems to produce, update and maintain records and other documentation within agreed timescales. * Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks. * To undertake prison, home or alternate location visits as required in accordance with service procedures and policies. * To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches. * To provide cover within teams as required. * To deliver and co-lead accredited programmes commensurate with grade. * To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures. * Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. * Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes. * To work within the aims and values of PS and HMPPS. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.. Location : Leeds, West Yorkshire

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Shift Supervisor at the Woodins Shades, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts - to fit around you. Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Never a dull moment – fun, laughs and lifelong friends! Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL… Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team Be a shift leader Be a role model for your teams, helping with their training Maintain high standards of cleanliness and safety. Location : London, , EC2M 4PT

Job summary Are you a registered Healthcare Professional looking for a role in immunisations? Would you like to work within Newcastle Maternity Services as part of the clinical team providing a safe and effective service for the delivery of vaccinations in the hospital and in pop up clinics in the community. The role involves clinical assessment, preparation of the vaccine, administration, and post vaccine observations support in line with local and national guidelines to ensure high-quality evidence-based care. As a Registered Healthcare Professional, you will be responsible for supporting the Maternity Service to ensure that the maternity service users' needs are met through the delivery of high-quality responsive care. The role requires exceptional interpersonal skills, the ability to coordinate the daily delivery of care within the vaccination hub, and to be able to work effectively both alone and as part of a multidisciplinary team, ensuring the needs of the service user remain central in all aspects of work. Previous experience of working within a clinical setting, knowledge and experience in immunisation in pregnancy and the postnatal period are essential. This role will comprise of corporate shifts Monday to Friday; full and part time hours are available. Interview Date Monday 07 July 2025 You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy NO AGENCIES PLEASE Main duties of the job To share vaccination information with services users in accordance with the national vaccination programme and offer immunisation to eligible individuals. To assess, plan, deliver and evaluate influenza, COVID-19, pertussis and any other recommended vaccinations to all eligible maternity service users. To liaise with members of the multidisciplinary team and refer where appropriate. To ensure all stock, equipment and pharmacological supplies are available and easily accessible each day. To clearly document all interactions at the point of care. To report any adverse outcome effectively according to local and national policies. To ensure compliance with our clinical governance framework, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement. About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Freeman Hospital Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Details Date posted 19 June 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 317-2025-24-030 Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities As a Registered Health Care Professional working in immunisations, the post holder will work as part of the Antenatal Clinic Team to provide a safe and effective service for the delivery of vaccinations for pertussis as well as both influenza and the COVID-19 vaccine(s). The post holder will undertake activities such as: clinical assessment, dilution and drawing up of the vaccine from multidose vials and post vaccine observations support. In particular, the post holder will be responsible for:o The configuration of the vaccination locationo Conducting clinical assessments.o The review of complex medical histories and potential adverse reactions.o Preparation of the vaccine prior to administration by the immunisers using aseptic technique. Ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures. The post holder will Manage and prioritise own workload. Work as an effective team member, demonstrate good personal communication skills and actively promote excellent team and interdisciplinary relationships. Demonstrate appropriate assertiveness and ability to challenge others when the rights of patients may be affected. Display good analytical ability and sound decision making in changing clinical situations. Demonstrate concise, accurate, timely record keeping and ensure that all work carried out is recorded accurately. Provide skilled, evidence-based care which adheres to agreed policies and procedures. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities As a Registered Health Care Professional working in immunisations, the post holder will work as part of the Antenatal Clinic Team to provide a safe and effective service for the delivery of vaccinations for pertussis as well as both influenza and the COVID-19 vaccine(s). The post holder will undertake activities such as: clinical assessment, dilution and drawing up of the vaccine from multidose vials and post vaccine observations support. In particular, the post holder will be responsible for:o The configuration of the vaccination locationo Conducting clinical assessments.o The review of complex medical histories and potential adverse reactions.o Preparation of the vaccine prior to administration by the immunisers using aseptic technique. Ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures. The post holder will Manage and prioritise own workload. Work as an effective team member, demonstrate good personal communication skills and actively promote excellent team and interdisciplinary relationships. Demonstrate appropriate assertiveness and ability to challenge others when the rights of patients may be affected. Display good analytical ability and sound decision making in changing clinical situations. Demonstrate concise, accurate, timely record keeping and ensure that all work carried out is recorded accurately. Provide skilled, evidence-based care which adheres to agreed policies and procedures. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications & Education Essential Educated to degree level or diploma in relevant subject or equivalent level of experience of working at a similar level in specialist area Registered Health Care Professional e.g. NMC for nurses, GPhC for pharmacists and equivalent for other healthcare professionals. Current immunisation training / update or willingness to undertake Knowledge & Experience Essential Previous experience in similar clinical role Knowledge of immunisation schedules in accordance with national recommendations Experience of working as part of a multi-disciplinary team Practical skills and knowledge of cold chain procedures and medicines management Evidence of continuous personal and professional development and willingness to commit to ongoing CPD Desirable Specialist knowledge in a relevant subject to post graduate level Skills & Abilities Essential Working knowledge and literate with computer skills to use of word document, internet access and email correspondence and electronic record keeping Clear communicator with excellent oral, writing, and presentation skills Effective skills in communicating complex and sensitive information and in difficult situations, requiring empathy, reassurance, persuasion and influence Problem solving skills and ability to respond to sudden unexpected demands Independent thinker with demonstrated good judgement, problemsolving and analytical skills Able to work on own initiative, organising and prioritising own workloads to changing and often tight deadlines An ability to maintain confidentiality and trust Ability to work in a variety of settings Desirable Skills for nurturing key relationships and maintaining networks Person Specification Qualifications & Education Essential Educated to degree level or diploma in relevant subject or equivalent level of experience of working at a similar level in specialist area Registered Health Care Professional e.g. NMC for nurses, GPhC for pharmacists and equivalent for other healthcare professionals. Current immunisation training / update or willingness to undertake Knowledge & Experience Essential Previous experience in similar clinical role Knowledge of immunisation schedules in accordance with national recommendations Experience of working as part of a multi-disciplinary team Practical skills and knowledge of cold chain procedures and medicines management Evidence of continuous personal and professional development and willingness to commit to ongoing CPD Desirable Specialist knowledge in a relevant subject to post graduate level Skills & Abilities Essential Working knowledge and literate with computer skills to use of word document, internet access and email correspondence and electronic record keeping Clear communicator with excellent oral, writing, and presentation skills Effective skills in communicating complex and sensitive information and in difficult situations, requiring empathy, reassurance, persuasion and influence Problem solving skills and ability to respond to sudden unexpected demands Independent thinker with demonstrated good judgement, problemsolving and analytical skills Able to work on own initiative, organising and prioritising own workloads to changing and often tight deadlines An ability to maintain confidentiality and trust Ability to work in a variety of settings Desirable Skills for nurturing key relationships and maintaining networks Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) . UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab) Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab). Location : Royal Victoria Infirmary, NE1 4LP 317 02 Royal Victoria Infirmary, United Kingdom