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  • Bank Registered Nurse - Community | Kent Community Health NHS Foundation Trust Full Time
    • Ashford, TN25 4AZ
    • 10K - 100K GBP
    • Expired
    • Are you a motivated Band 5 Nurse seeking flexibility and work-life balance? We’re looking for skilled and compassionate Community Nurses to join our Staff Bank at Kent Community Health NHS Foundation Trust. As a Bank Nurse, you’ll choose shifts that suit your lifestyle, working across various community settings to deliver high-quality, patient-focused care. You’ll support patients in their homes and local clinics, helping them stay well and independent. Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom. What we offer: • Flexible shifts – choose when and where you work • Weekly pay and access to enhanced rates for some shifts • NHS pension (if eligible) • Priority shift access for bank members • Access to NHS staff discounts and Blue Light Card • Opportunities to gain experience across multiple services • Ongoing training and CPD support • Supportive team environment and induction Requirements: • NMC-registered Band 5 Nurse • Passion for community care • Excellent clinical, communication, and organisational skills • Ability to travel across sites in Kent Apply today to enjoy the freedom and variety of bank work while making a real difference in your community. Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both See where you can go with KCHFT career pathways As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity. This advert closes on Sunday 17 Aug 2025. Location : Ashford, TN25 4AZ
  • Bank Healthcare Assistant - Community | Kent Community Health NHS Foundation Trust Full Time
    • Ashford, TN25 4AZ
    • 10K - 100K GBP
    • Expired
    • Are you an experienced Healthcare Assistant looking for flexibility, variety, and a better work-life balance? Join the KCHFT Bank Team and work shifts that suit you, across a range of community services in East Kent. You’ll support patients in their own homes and community settings, helping deliver high-quality, compassionate care as part of a multidisciplinary team. Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom. Why join our Staff Bank? • Choose your own shifts – work when it suits you • Weekly pay with access to enhanced bank rates • Priority access to shifts before agency staff • Gain experience across multiple teams and services • NHS Pension Scheme (if eligible) • Free training, induction and CPD opportunities • Access to NHS discounts, Blue Light Card and more • No minimum hours commitment – total flexibility What you’ll need: • Experience in community healthcare or similar setting • A full UK driving licence and access to a car • Kindness, reliability, and excellent communication skills If you’re passionate about patient care and want the freedom to shape your own schedule, apply today and make a difference with KCHFT. Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both See where you can go with KCHFT career pathways As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity. This advert closes on Sunday 17 Aug 2025. Location : Ashford, TN25 4AZ
  • Bed Manager | Kent Community Health NHS Foundation Trust Full Time
    • Hawkhurst, TN18 4PU
    • 10K - 100K GBP
    • Expired
    • Community hospitals provide a range of comprehensive healthcare services for patients overthe age of 18, but mainly older, frailer individuals. The units predominantly provide rehabilitation and end of life support for palliative patients and their families. Patients are referred to the ward either from the acute setting to allow a further period of rehabilitation and assessment or directly from home via their GP or local community nursing teams. An exciting secondment opportunity has arisen to join the Community Hospital Inpatient Bed Management team based at Hawkhurst Community Hospital. The Bed management team are responsible for triaging patients and allocating them to the most appropriate bed and location. Whilst there is no direct patient care it’s important that you understand the role of a Ward Band 6 and the responsibilities they have when they care for our patients. For further information regarding this role please contact Suvi Hay on 07544917208 Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both See where you can go with KCHFT career pathways As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity. This advert closes on Sunday 10 Aug 2025. Location : Hawkhurst, TN18 4PU
  • Business Solutions Lead - HR Technology Full Time
    • Scotland, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Contract Opportunity: Business Solutions Lead - HR Technology (Full-time, 24 months) Are you passionate about transforming people's experience and interaction with HR systems and services? Do you thrive in transformation programmes where tech, people, and strategy meet? This role is at the heart of a transformation programme, where your expertise will shape the design and delivery of a single HR platform that goes far beyond booking holidays or viewing payslips- it's a gateway to career development, people analytics, and smarter decision-making. Your work will directly support a modern, data-informed culture that puts people first. What You'll Do: Lead the end-to-end design and delivery of a new HR technology solution that enhances colleague experience through automation, mobile access, and intuitive self-service. Ensure the solution aligns with best practice HR processes, organisational strategy, and technical architecture. Collaborate across People, IS, and external partners to deliver a sustainable, future-ready platform. Support testing, implementation, and change management to ensure successful adoption and long-term impact. Provide insight and data analytics to empower decision-making and improve service delivery. What You'll Bring: Proven experience delivering SaaS-based HR technology solutions in a medium to large organisation. Strong understanding of HR processes, data structures, and service delivery models. Ability to translate business needs into technical requirements and vice versa. Experience working in cross-functional, matrixed project environments. Excellent stakeholder engagement and communication skills, with the confidence to influence at senior levels. Why Join Us? Our People Team is driving a bold shift toward a more empowered, data-led colleague experience, committed to ensuring colleagues at every level are equipped with the knowledge, support, and tools they need to thrive. This role sits at the heart of this vision: delivering a single source of truth for HR data that simplifies career development, enhances decision-making through analytics, and puts intuitive self-service in everyone's hands. Whether you're already in higher education or looking to bring your expertise into a sector that values community, learning, and innovation-this is your chance to lead meaningful digital change. Join us in shaping a digital future that puts people first. Interview: 8th September 2025 On this occasion, the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK. £46,069 to £58,225 per annum with flexibility to offer above band for exceptional expertise. Jobs.ac.uk. Location : Scotland, United Kingdom
  • Community Wound Clinic Nurse | Kent Community Health NHS Foundation Trust Full Time
    • Margate, CT9 5DD
    • 10K - 100K GBP
    • Expired
    • Are you interested in joining a Trust committed to your development? Would you like to be part of an organisation that really values your well-being? Do you want to treat people rather than conditions? Here at KCHFT we are constantly working to improve the lives of our staff and our patients. We care for you so you can care for your patients. Our “We Care” strategy means that our ambitions are to put our communities first, deliver a better patient experience and importantly, be a great place to work for all of our workforce. These aren’t just empty words either. At our “Outstanding” rated trust more than half of our workforce work flexibly, including compressed hours and term time only. More than 70% of our workforce feel we take positive action on health and wellbeing, and we aim to improve this. We are proud to say that we consistently score above the national average in our staff survey results, particularly for our focus on the well-being of our workforce. And with the forward NHS vision being based on community care, there has never been a better time to join us. We are looking for a Wound Clinic Nurse to join our team based in Thanet. Working out in the community you will provide high quality, specialist care to housebound patients with complex wounds in patient’s homes and in a clinic setting. This service additionally provides advice and support to the Community Nursing Teams as required across wound clinic sites as a source of expertise in managing complex wounds. As a Wound Care Community Nurse, you will support the Wound Clinic Practitioner in the day to day running of the clinic and the responsibilities for the quality of care provided. As an experienced Wound Care Community Nurse, you will be able to provide sound clinical judgement and act as a role model to junior staff and students. You will be taking responsibility for assessing complex patients and planning their care needs. Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both See where you can go with KCHFT career pathways As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further. The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity. This advert closes on Thursday 28 Aug 2025. Location : Margate, CT9 5DD
  • Higher Education Academic Coordinator - Partnerships Full Time
    • Tyne And Wear, England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • Role Description We are seeking to recruit a highly motivated HE Academic Coordinator to join our HE Partnerships administration team and help facilitate an outstanding student experience. This role involves overseeing and coordinating administrative support for both students and staff within Higher Education. You will lead a small team, ensuring the effective delivery of administrative services across the student journey - including enrolment, records management, compliance processes, and committee support. You'll be responsible for maintaining accurate data, supporting internal and external audits, and ensuring all activity is aligned with sector regulations and institutional policies. The ideal candidate will bring strong leadership and administrative experience, excellent customer service skills, and preferably a working knowledge of Higher Education. You will be a confident communicator, highly organised, solution-focused, and able to build positive relationships across teams. Experience in managing staff, driving process improvements, and ensuring a high level of service delivery is essential. Should you consider yourself to have the skills and attributes for this role, we would be delighted to hear from you. For further details and to discuss the role in more detail, please contact Saran Golightly, Quality Improvement Manager HE Partnerships, at No agency applications will be accepted. Employee Benefits NCG is a great place to work, with a whole host of benefits such as: Generous Annual Leave Flexible Working Student Discount Government Pension Schemes Cycle to Work Employee Assistance Programme For more information, please see our website - Our Benefits NCG VALUES Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share. Being both inclusive and diverse Trusting and respecting our communities Taking ownership whilst working collaboratively Inspiring excellence and curiosity For further detail about our Values and Strategy, please visit our website - Values and Strategy. Location : Tyne And Wear, England, United Kingdom
  • Patient Navigator | Royal National Orthopaedic Hospital NHS Trust Full Time
    • Stanmore, HA7 4LP
    • 10K - 100K GBP
    • Expired
    • The Private Care Patient Navigator is required at all times to promote Private Care values and to contribute to achieving Private Care’s strategy, goals and objectives. The post holder’s role in promoting and furthering these objectives will be commensurate with grade and designated responsibilities. The postholder is responsible for the administrative management and development of Private Care’s outpatient and radiology booking service, smooth running of clinics and inpatient bookings, ensuring that all private patients enjoy an exceptional experience, are clear about the next steps in their journey and experience continuity of care. This is a floating role, which covers outpatient, inpatient and radiology bookings. The postholder will be required to work flexibly on a rota basis to ensure there is cover for outpatient clinics which will run from: 08.00 – 20.00 Monday to Friday 08.00 – 13.00 on Saturday. Uniform will be provided. The postholder will be expected to work flexibly and work from reception on a rotational basis. The Private Care Patient Navigator is required at all times to promote Private Care values and to contribute to achieving Private Care’s strategy, goals and objectives. The post holder’s role in promoting and furthering these objectives will be commensurate with grade and designated responsibilities. The postholder is responsible for the administrative management and development of Private Care’s outpatient and radiology booking service, smooth running of clinics and inpatient bookings, ensuring that all private patients enjoy an exceptional experience, are clear about the next steps in their journey and experience continuity of care. This is a floating role, which covers outpatient, inpatient and radiology bookings. The Royal National Orthopaedic Hospital NHS Trust strives to take a holistic approach to the management of risk; Health and Safety, Caldicott, Corporate and Clinical Governance requirements are all elements of risk management. Risk management is fundamental in ensuring the safety of all whilst on Trust premises and in ensuring that a high level of quality care is continually provided. To support staff in the management of risk, the Trust provides training programmes and facilitates staff in the use of risk management identification tools. In turn, individuals are responsible for ensuring that they attend training sessions and adhere to the Trust’s policies and procedures, which includes the reporting of incidents, both actual and near miss. RESPONSIBILITIES 1 - Outpatient Bookings and Administration • Coordinate all patient bookings in line with agreed processes and timelines, ensuring information is captured and recorded accurately across the relevant booking systems. • Issue written confirmation of outpatient clinic appointments to patients, Consultants and their medical secretaries and serve as the first point of contact for any queries . • Prepare clinic notes for Consultants, request the import of any external imaging in to Trust systems via the Image Exchange Portal and assign these images to the patient record . • Manage the administration of all Private Care outpatient clinic templates to include both Consultant regular templates and ad hoc requests. • Capture Consultant leave to ensure it is properly reflected within the Clinic template. 2 - Outpatient Clinic Management • Provide administrative support and front of house cover during outpatient clinics, managing the process of patient registration. • Ensure that all outpatient clinics run efficiently and to plan, pre-empting any issues before they occur to ensure corrective action can be taken. • Escalate any issues to the Service Manager and Head of Operations, making thoughtful recommendations as to how these might be resolved • Work with the Consultants to understand the next steps for all outpatients in clinic and promptly book radiology and/or follow up appointments, preferably as they leave clinic. • Manage the timely export of charge sheets to Private Care’s outsourced billing provider. 3 - Radiology Bookings • Coordinate all patient bookings in line with agreed processes and timelines, ensuring information is captured and recorded accurately across the relevant booking systems. • Issue written confirmation of radiology appointments to patients, Consultants and their medical secretaries and serve as the first point of contact for any queries. • Develop and implement a process to ensure that paper-based image request forms from outpatient clinics are uploaded to ICE and patients are booked without delay. • Manage the rota for Consultant Radiologists undertaking ultrasound in Private Care outpatients to ensure there is adequate cover for all lists, escalating any concerns to the Service Manager in a timely manner. • Ensure that all images are reported by Consultant Radiologists within agreed timescales and that any breaches or issues are addressed directly with them and escalated as appropriate. 4 - Inpatient and Day Case Bookings • Maintain an up-to-date theatre template for regular lists and work alongside the theatre scheduling team to accommodate ad-hoc bookings, in a timely and responsive manner, keeping all relevant parties involved of progress. • Coordinate all patient bookings in line with agreed processes and timelines, ensuring information is captured and recorded accurately across the relevant booking systems. • Issue written confirmation of inpatient and day case bookings to patients, Consultants and their medical secretaries and serve as the first point of contact for any queries. • Ensure that the necessary pre-authorisations are secured from sponsors of care and that any extensions to length of stay are proactively managed, working with the ward clinical teams to obtain any relevant information. • Communicate onward actions or important information to the relevant teams, in particular, pre-operative assessment and billing and revenue assurance. 5 - Private Care Service Standards • Develop expert knowledge of Private Care’s service offering and a robust understanding of the entire patient pathway. • Contribute to the development and delivery of service standards and KPIs for Private Care’s booking function, ensuring that they are market competitive, meet the needs of key stakeholders and delivery against them is tracked. • Work with the Service Manager for Private Care to review demand and capacity and ensure that additional capacity is made available as required, to meet demand and performance targets. • Ensure that all written patient correspondence is highly accurate and professionally formatted with excellent use of spelling and grammar. 6 - Patient Navigation • Assume responsibility for the continuity of patient care from first outpatient attendance through to admission, ensuring always, that patients are aware of the next steps in their journey and know who to contact with any queries. • Develop a cloud-based action tracking mechanism so that all stakeholders can see at a glance where a particular patient is in their journey. • Proactively manage the patient journey within outpatients and radiology, ensuring that each stage (booking, reporting and follow up) is delivered in accordance with Private Care KPIs and the patient enjoys an exceptional and attentive experiencev1.0 November 2022. • Ensure that any highlighted next steps are appropriately actioned to ensure there are no administrative delays to patient care. 7 - Systems • Train as a super-user of Trust booking, information and patient navigation systems to include, PAS, ICS, ICE and CRIS. • Contribute, as part of the project team, to the development and implementation of PathPoint for outpatient clinic booking and theatre bookings within Private Care and train external medical secretaries so that they are confident to use it. • Work with the Private Care Finance Analyst to ensure that the operational processes within the bookings teams are reflected in the development of the Trust’s Electronic Patient Record (EPR) project, that activity is properly captured and can be automated to feed out to the outsourced billing provider. • Proactively identify opportunities to use technology as an enabler, where appropriate, to enhance the effectiveness and efficiency of the booking teams. 8 - Finance • Develop a robust understanding of private patient financing and be able to confidently discuss pricing and estimated costs of treatment with Patients, Consultants and their Medical Secretaries. • Ensure that a signed registration form is in place, a credit card token stored and funding is secured and appropriately recorded for every patient attendance, liaising with sponsors of care to secure additional pre-authorisations as required. • Work with the Private Care Finance Analyst to ensure that appropriate mechanisms are in place to maximise revenue capture throughout the patient journey, ensuring there is a clear process to feed this information to the outsourced billing provider. 9 - Customer Service • Provide an exceptional standard of customer service to all key stakeholders which is proactive, attentive and knowledgeable. 10 - Communication • Utilise a variety of strategies to communicate effectively with key stakeholders across the organisation, including Consultants, their private medical secretaries, patients, embassies, referrers and other third-party sponsors of care, delivering an exceptional standard of customer service at all times. • Develop and maintain effective and proactive working relationships with key Trust stakeholders to ensure that the operational requirements of Private Care are effectively. managed and coordinated within shared services, in particular radiology and theatres, to deliver a private patient experience • Be aware of and sensitive to other cultures and religions whilst dealing with private patients, ensuring vulnerable groups are not discriminated against. 11 - Complex Stakeholder Management • Engage and support Consultants to facilitate their practice to deliver the highest standards of patient care in accordance with Private Care service standards. • Act as a key point of contact for Consultants and their Private Medical Secretaries to coordinate the timely resolution of issues, escalating them to different Trust departments as required. • Use initiative in determining the action to be taken when receiving complex queries and demonstrate an understanding of the appropriate priority. 12 - Improvement • Contribute to the development of Standard Operating Policies for the booking functions within Private Care and ensure that they are regularly updated to reflect current practice. • Identify changes that may be required within the booking functions to deliver against our objectives and enhance the patient experience and actively implement these changes with the support of the Private Care Service Managers. • Collate key themes and learnings from feedback, complaints and incident reports and work with the Service Manager and Head of Operations to develop and implement a cycle of continuous improvement, ensuring that learnings are captured and action plans are put in place to avoid recurrence. • Work with the Head of Commercial Finance and Business Analyst to develop a performance dashboard for the booking functions and contribute to its completion through the provision of performance data at periodic intervals. • Contribute to the investigation of and response to complaints and incident reports as required. • Undertake and input to audit activities, both internal and external. 13 - Teamwork • Act as an ambassador for Private Care, both within the Division and the wider Trust, actively promoting and supporting the delivery of Private Care service standards to enable us to meet our growth aspirations • Contribute to the recruitment, appointment and induction of new staff within the booking function. • Provide cover for colleagues during episodes of sickness and annual leave, ensuring continuity of care and service for patients and other key stakeholders. This job description gives a general outline of the post and is not intended to be inflexible or a final list of duties. It may therefore be amended from time to time in consultation with the post. This advert closes on Thursday 21 Aug 2025. Location : Stanmore, HA7 4LP
  • 31615 - MEICA Engineering Planner Advisor Full Time
    • Leeds
    • 42K - 100K GBP
    • Expired
    • The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role. Responding to incidents is a central part of what we do. Everyone that joins us is required to undertake training and participate. This may attract an additional payment, and full training will be available. Please see the candidate pack for information on how you will support with this. The Mechanical, Electrical, Instrumentation, Control and Automation (MEICA) Engineering Planner Advisor role is vital to the effective running of our flood risk pumping stations, water control structures and our wider business. You will be joining a MEICA team helping to prioritise, plan and deliver the maintenance or replacement of our crucial assets enabling flood protection to homes, businesses and the environment, which will have an increasingly important role as we face the challenge of global climate change. The role will be responsible for providing strong technical leadership to assure technical data. It will also be responsible for monitoring the quality and advising on the requirements to meet specialist MEICA technical, safety, legal, environmental and operational requirements, spreading across the geographic areas covering a very diverse range of assets. You will provide technical data to ensure staff across the area team involved with electrical and mechanical works comply with statutory legislation, British and European standards together with Environment Agency’s codes of practices, procedures and related guidance. The team Our Supra-Area MEICA team is a multi-skilled, specialised group of MEICA engineers and support staff. We cover the EA’s Yorkshire and North East Operational Areas. You will report to the MEICA Team Leader, acting as technical leader on MEICA activity. You will provide technical support and be responsible for liaising with Business Partners and leading on actions on behalf of the Team Leader. Experience/skills required We are seeking an experienced individual with an engineering degree, preferably with an engineering MEICA background. You should also be able to demonstrate relevant experience in the following areas: •Contract Management •Strong finance and budget management capabilities •Programme and maintenance management •Technical Leadership •Effective planning skills with the ability to prioritise and deliver to tight deadlines •Able to take initiative, be flexible, solve problems and make decisions •Embrace modern reliability and technological innovations within the engineering sector •Excellent IT skills and experience of managing and interpreting data to inform engineering decisions •Experience/knowledge of maintaining mechanical and electrical systems •A working knowledge of computerised maintenance management system (CMMS) and AIMS will be an advantage. Other important requirements for this job include excellent influencing and organisational skills, the confidence to work remotely and independently as part of a dispersed team and ability to manage a complex and dynamic workload.. Location : Leeds
  • Party Wall Surveyor Full Time
    • London, Greater London, United Kingdom
    • 10K - 100K GBP
    • Expired
    • We are currently working in partnership with an award-winning, multi-disciplinary practice of professional a Chartered Surveyors and Construction Consultants, who are recruiting for a Party Wall Surveyor on a permanent contract. This is a full-time role with a salary of £35,000-£55,000 (experience dependent). Duties will include (but are not limited to): Providing assistance to the appointed Party Wall Surveyor / Senior Party Wall Surveyor / Director with the day-to-day activities on the matters Preparing and producing neighbourly matters assessments, reports, party wall notices and awards Assessing owners’ proposals, sites and the required notifications to facilitate the matter at hand Assisting on other neighbourly matters such as access and over sail licences and agreements Providing any other necessary assistance to enable the successful completion of the team’s instructions Experience required: At least 5 years experience as a Party Wall Surveyor or in a similar role within the industry Technical knowledge and competence with the ability to build good relationships with clients and colleagues Member of an accredited body e.g. Pyramus & Thisbe Society, Faculty of Party Wall Surveyors, RICS Skills, knowledge and expertise required: Planning and organisational skills Strong customer focus Effective communication Rewards and Benefits: Hybrid working Personal Development Working hours: 37.5 hours per week James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details. LogicMelon. Location : London, Greater London, United Kingdom
  • CAD Technician Full Time
    • Kent, South East England, United Kingdom
    • 10K - 100K GBP
    • Expired
    • We are currently working in partnership with one of Building Magazines Top 100 consultancy firms based in Kent, who are recruiting for CAD Technician a on a permanent contract. The position is due to start on notice. The salary is circa £30,000 dependent on experience for the role. The ideal candidate will be qualified with CAD and experience drawing plans for previous projects. Duties will include (but are not limited to): Preparing & compiling CAD files to surveyors’ requirements, including plans, sections, details and all associated information in accordance with the Company CAD manuals, BS1192, PAS 1192-2 etc Assisting in maintaining the CAD library of standard information required for all projects including, CAD block & standard details Inputting design specifications into CAD software and utilising this to draft technical specifications and blueprints Developing the project design, researching problems and producing simple construction solutions Assisting design team in providing professional guidance and decision making to clients, users and design/construction teams Experience required: Minimum 1 years’ experience in AutoCAD in building fabric sector Autodesk AutoCAD competency Architectural Technology degree preferred Skills, knowledge and expertise required: Experience in producing drawings to illustrate design ideas with basic understanding of construction processes and design Ability to work under instruction and to interpret hand drawn sketches Interest in construction techniques and architectural design and space planning Rewards and Benefits: Hybrid working Generous annual leave Working hours: Monday – Friday 8:30am-5pm Flexible working hours Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details. LogicMelon. Location : Kent, South East England, United Kingdom
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