We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity. This post is an administrative role working for the Probation Service across the North East region with two NHS partners who are jointly commissioned to deliver on the Offender Personality Disorder (OPD) strategy. The post holder will report to the Senior Administrator within the partnership. Travel between office locations in the NE will be required. New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules. This post is currently advertised without VISOR Vetting to enable appointment to take place as soon as possible, however, VISOR vetting will be required to be completed in due course. Case Administrator, Offender Personality Disorder NE Probation Region Job Role Overview This post is an administrative role working across the North East region with two NHS partners, who are jointly commissioned to deliver on the Offender Personality Disorder (OPD) strategy. The post holder will report to the Senior Administrator within the partnership. The purpose of this role is to help ensure the efficient and effective running of OPD work streams, providing a full set of business support services by the collection and recording of activity and data. The job holder will undertake a variety of specific activities and duties as identified by their line manager, for which they will be held personally accountable, commensurate with their grade. Duties include: Maintenance of documents, reports, databases, rota’s and registers using computer-based systems; Use of data to report on Contributing to the continuous improvement of administrative systems, processes and workflows to ensure the partnership operates at its optimum level. Responsibilities, activities and duties Management support Development and implementation of the business administrative systems, databases, recording processes and recording systems to support operational delivery Preparation and collation of a range of documentation for a variety of purposes to support effective business activity and operational application of interventions Maintaining registers, inputting data, monitoring and updating as necessary Ensuring timescales are adhered to for reporting and communication purposes Liaison and the development of effective working relationships with external organisations, agencies and colleagues Performance Management Respond to internal and external requests for performance monitoring information, training or support at a PDU level as directed by the performance lead Liaise with team members to receive, collate and analyse information Allocation of data entry tasks and quality assurance of support staff to ensure cost effective and efficient use of resources. Use communication effectively Develop productive working relationships with stakeholders Contribute to team and organisation's understanding of it's stakeholders and customers Taking and distributing accurate minutes from meetings in a timely fashion Providing information, feedback and advice to colleagues Influencing and persuading Participate in Cluster meetings to present and explain data to NPS colleagues, using appropriate skills, styles and approaches Support the communication function using flow charting techniques and recommending opportunities for improvement Enhance your own performance Identifying development needs Manage own resources Proactively commit to professional development Using information to make critical decisions Liaise with staff to receive collate and analyse information, developing systems and compiling repost as necessary Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance Plan, implement and manage systems for the exchange to sensitive information, data and intelligence Assist in the production and presentation of accessible reports to inform continual improvement Diversity and Equality Contribute to a culture and systems that promote equality and value diversity Implement the diversity policies of the service