Job Description
Job summaryWe are seeking a Band 3 Administrator to provide supporting administrative and reception duties as required, supporting Trainees, patients and visitors within the National Imaging Academy (NIAW). The successful applicant will demonstrate excellent communication skills, being able to engage and work with a large multidisciplinary team from across organisations.NIAW's primary function is to provide high quality training to the imaging workforce across Wales. It is also charged with hosting a research and innovation hub for diagnostic imaging in NHS Wales, collaborating with NHS, academia and industry partners to develop and exploit research and innovation opportunities in Wales. NIAW also has a business function, generating income through the hosting of RCR examinations, diagnostic imaging training/development courses and external events.The post holder will work alongside the NIAW Administration Team and a wider multidisciplinary team of Academy Director, Managers, Trainers and Researchers to provide comprehensive and effective administration support, working as part of a team providing efficient services for training, assessment, research and innovation activities. The post holder will also provide creative and technical support in the marketing of NIAW and its services.Main duties of the jobThe post holder will be required to provide supporting clerical and administrative duties as required and support the patient pathway within the Academy.The post holder will provide a comprehensive administrative and operational support function to the Imaging Academy to ensure its smooth day-to-day management and contributing to the delivery of high-quality training programmes in line with educational targets and in accordance with the requirements set out by the Royal College of Radiologists.The post holder will welcome and direct visitors, including covering reception duties as required, and assist patients who attend the Academy.The post holder will assist Academy staff and Trainers to provide safe care for patients within the Academy using knowledge and skills developed in the role to chaperone Ultrasound examinations as well as providing patients, carers and relatives, advice information and guidance about appointments within the Imaging Academy.About usCwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.We live by our core values:We listen, learn and improveWe treat everyone with respectWe all work together as one teamWe are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.Job descriptionJob responsibilitiesYou will be able to find a full job description and person specification attached with the supporting documents or please click apply now to view in Trac.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to applyPerson SpecificationExperienceEssentialKnowledge of office practices and ability to establish new processes.Experience of dealing with general public/customersExperience of using databases to record informationDesirablePrevious NHS experienceQualifications and/or KnowledgeEssentialLevel 3 Vocational Qualification or equivalent skills, knowledge and experienceGood understanding and experience in the use of Microsoft OfficeKnowledge and experience of office proceduresDesirableAn understanding of Health Care/Business ManagementKnowledge and understanding of confidentiality and data protection, and health and safety regulationsAptitude and Abilities SkillsEssentialGood communication and customer care skillsGood organisational and time management skills with the ability to organize and prioritise workloadAbility to use own initiativeDesirableThe ability to speak or learn Welsh.Personal QualitiesEssentialAbility to be adaptable and flexibleAbility to work as part of a teamAbility to work as an individualDesirableAbility to work to deadlinesCircumstancesEssentialAble to work hours flexibly, based on the demands of the AcademyDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameCwm Taf Morgannwg University Health BoardAddressNational Imaging Academy WalesPencoed Business ParkBridgendCF35 5HYEmployer's websitehttps://joinctm.wales/ (Opens in a new tab)