Job summaryUniversity College London Hospitals NHS Foundation Trust (UCLH), situated in the West End of London, is one of the largest NHS trusts in the United Kingdom and provides first class acute and specialist services both locally and to patients from throughout the UK and abroad.The Trust has an international reputation and a tradition of innovation. Our excellence in research and development was recognised in December 2006 when it was announced that, in partnership with University College London (UCL), we would be one of the country's five comprehensive biomedical research centres.The Division of GI Services includes the medical and surgical specialities of hepatopancreatobiliary (HPB), colorectal, upper GI cancer, obesity, nutrition and vascular services. The Division is responsible for a 50 bedded ward, Endoscopy Unit and a GI Physiology Unit. We perform around 600 endoscopy procedures per week. Our administration team are vital to the smooth running of these services.Main duties of the jobThe Admin Co-ordinator role is an exciting opportunity to join our administration team in the Endoscopy Unit which provides first class administration and reception services to the Division. As part of our Patient Pathway team, you will be responsible tracking patients through their care pathways, organising patient appointments and processing clinical correspondence in a timely manner. You will act as a key point of support to the Clinical Nurse Endoscopists through assisting with administrative tasks.Successful candidates will have previous administration experience and either experience of working in an NHS organisation or a desire to work within a healthcare organisation. They will be able to communicate with a range of patients and colleagues and possess excellent team working, negotiation and organisation skills. Above all they will be committed to helping us deliver excellent patient care.We offer excellent development opportunities for administration staff both within the Division and across the organisation.About usUniversity College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)National Hospital for Neurology and NeurosurgeryRoyal National ENT and Eastman Dental HospitalsUniversity College Hospital Grafton Way BuildingRoyal London Hospital for Integrated MedicineUniversity College Hospital Macmillan Cancer CentreThe Hospital for Tropical DiseasesUniversity College Hospital at Westmoreland StreetWe are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.Job descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff*UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.Person SpecificationKnowledge and QualificationsEssentialEducated to GCSE level or equivalent, including Grade C or higher in EnglishDesirableFurther secretarial qualification (e.g. AMSPAR)NVQ Level 4 in Healthcare, Customer Care of Business Admin or equivalentExperienceEssentialDemonstrable knowledge of secretarial procedures at a high level of competence acquired through either training or experienceProven experience of working in an office environmentDesirablePrevious NHS experienceCommunicationEssentialAble to communicate accurately and effectively with patients and colleagues, verbally and in writingPersonal and People DevelopmentEssentialDemonstrates understanding of own role within the teamService ImprovementEssentialAble to carry out administrative and clerical duties appropriate to the work areaQualityEssentialAble to maintain resources efficiently and effectivelyEquality and DiversityEssentialExperience of customer service in a multi-cultural environmentKnowledge and understanding of the importance of equal opportunitiesDemonstrates understanding of importance of maintaining privacy and dignityInformation processingEssentialCompetent with software programmes including Microsoft Word, Outlook, Excel and PowerpointDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameUniversity College London Hospitals NHS Foundation TrustAddressUniversity College London Hospitals250 Euston RoadLondonNW1 2PGEmployer's websitehttps://www.uclh.nhs.uk (Opens in a new tab)