Job summaryPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Main duties of the jobDuties for the role include having excellent communication skills, ability to work under pressure in a fast paced environment and experience of customer care. Meeting and greeting patients at the front desk is an integral part of the role. Training will be provided, however, experience of using EPR is desirable.About usThe Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow linkhttps://www.royalfreelondonjobs.co.uk/Job descriptionJob responsibilitiesPlease see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.Person SpecificationEducation and professional qualificationsEssentialNVQ Level 3 or equivalentExperienceEssentialExperience of working in a public/patient facing roleDesirablePrevious work experience in a healthcare settingExperience of working with EPR, Cerner or similar Patient Administration ServicesSkills and aptitudesEssentialClear and concise verbal and written communication skillsAbility to use initiative and problem solve, in a busy clinical environmentTyping and data entry skillsGood level of computer literacy skills in Microsoft Word, Excel and databasesFlexible and adaptable to the changing needs of the serviceAbility to work within a multidisciplinary teamTime management and organisational skillsPersonal Qualities and attributesEssentialSympathetic attitude to patients and relativesExcellent interpersonal skills with the ability to relate to people at all levelsThe ability to manage conflict and identify where escalation to senior staff is necessaryRoyal Free World Class ValuesEssentialDemonstrable ability to meet the Trust ValuesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameRoyal Free London NHS Foundation TrustAddressRoyal Free HospitalPond StreetLondonNW3 2QGEmployer's websitehttps://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)