Job summaryTo Support the Medical Equipment Maintenance manager by providing customer support services to clinical groups throughout the Trust and to other healthcare providers and clinical engineering. To offer customer support advice to Clinical and Engineering staff.To manage and help Clinical Equipment Support Officer, prioritise, and plan work. Deputies for Clinical Equipment Maintenance Manager during any period of absence. To propose and implement changes in work area as part of Clinical Equipment Maintenance team. To prioritise, plan and organise own work schedules adjusting for emergency work.Main duties of the jobProvide reports and deputies for Clinical Equipment Maintenance Business Manager at Medical Device Managers and Links, Lead and Group Meetings. To monitor / prioritise reported medical devices faults using the CAFM system as reported from staff throughout the Trust and allocate accordingly. Feedback to Medical Devices Maintenance Manager. To ensure team appropriately act on technical requests from clinical departments.Arrange and schedule delegated maintenance tasks with customer departments. Where necessary, negotiate/liaise with clinical staff over availability of equipment or access to clinical areas for purposes of equipment service, repair or calibration. Frequently visit sites to carry out medical device audits throughout the Trust. Checking for correct location and information for each device, update the Medical Devices Database accordingly.About usAt Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.Job descriptionJob responsibilitiesFor the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.netPerson SpecificationKNOWLEDGE, SKILLS AND TRAININGEssentialKnowledge of advance administrative procedures, range of computerised software, managerial knowledge, acquired through diploma or equivalent training and knowledgeJOB SPECIFIC EXPERIENCEEssentialKnowledge of the Trust Medical Devices CAFM systemExperience of negotiating with suppliers and companies for best priceINFORMATION TECHNOLOGY/RESOURCESEssentialAdvanced IT skills, normally obtained through practice or practical trainingDesirableAdvanced IT skills, normally obtained through practice or practical trainingFINANCE/RESOURCESEssentialExperience of operating service contracts and parts ordering. Financial systems and databasesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameDorset HealthCare University NHS Foundation TrustAddressEstates & Facilities Distribution HubUnit 4, The Omega Centre, Sandford Lane, DorsetWarehamBH20 4DYEmployer's websitehttps://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)