Job Description
Job summaryWe're seeking a skilled Cloud Engineer to join our Digital, Data, Technology & Transformation Team (DDaTT). We're a dynamic and high-performing directorate, spearheading a challenging program of work. Our structured approach emphasises progression, development, and the delivery of impactful operational and strategic outcomes.At DDaTT, were on a mission to boost organisational efficiency through exciting projects. As a Cloud Engineer, you'll be at the heart of this transformation. Collaborating closely with our Engineering team, you'll nurture and evolve our dynamic cloud infrastructure. Your role includes implementing strategic plans, executing project tasks, and ensuring seamless support for the Service Desk and NHS Resolutions legacy infrastructure. Join us in shaping the future of healthcare technology!To be considered for this opportunity, your background and experience should encompass cloud-based solutions, Microsoft Azure, SAAS knowledge, vulnerability management, and effective teamwork.The selection process will include a written assessment, which may be used for further shortlisting. Interviews and assessments will be conducted via Teams.Main duties of the jobLed by the Chief Information Officer, the Digital, Data, and Technology Directorate (DDaT) is a dynamic and high-performing function within our organisation. With an ambitious programme of work and a departmental structure focused on growth, development, and strategic outcomes, DDaT plays a pivotal role in transforming our operations and information management.As part of this programme, DDaT is actively engaged in delivering projects and initiatives aimed at enhancing our organisational efficiency. One critical role within this framework is that of the Cloud Engineer. Reporting to the Lead IT Engineer, the Cloud Engineer is tasked with maintaining and evolving our cloud infrastructure. Their responsibilities include implementing strategic plans, executing project tasks, and ensuring seamless operations.In addition to managing the cloud infrastructure, the Cloud Engineer provides essential support to the Service Desk function and oversees NHS Resolutions legacy infrastructure. Their commitment to continuous improvement aligns with the core values of NHS Resolution, fostering excellence within the Engineering Team.For those that wish to work from home, we ask that you check you are able to access an average internet speed (per person working from that location) of 10 Mbps download speed and at least 2 Mbps upload speed so that you can access and use our systemsAbout usNHS Resolution is an Arms Length Body of the Department of Health & Social Care. As a not-for-profit part of the NHS, our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patients. We have four key service areas:Claims Management: delivering expertise in handling clinical and non-clinical claims to members of our Indemnity Schemes.Practitioner Performance Advice: providing advice, support and interventions in relation to concerns about the individual performance of Doctors, Dentists and Pharmacists.Primary Care Appeals: offering an impartial tribunal service for the fair handling of Primary Care contracting services.Safety and Learning: supporting the NHS to better understand and learn from claims, concerns and disputes; to target safety activity while sharing learning across the NHS.What do we have to offer?At NHS Resolution, we strive to be an employer of choice. Some of the benefits we offer include access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. We are also committed to support individuals in having a work and life balance, offering flexible working arrangements. Furthermore, we can offer a chance to gain extra skills and training and with regular reviews and a clear plan, all employees can develop to their full potential.Job descriptionJob responsibilitiesPlease ensure that you read the attached job pack carefully and that you address the requirements of the post in the role profile as your application will be assessed against these criteria.Person SpecificationQualificationsEssentialComputer science/information management and technology degree at Masters level, or equivalent relevant, experience, knowledge and expertise. Microsoft Certified Engineer or equivalent ITIL Certified or equivalentKnowledge and skillsEssentialITIL Certified or equivalent Understanding of ISO27001 Ability to work supportively as part of a teamExperienceEssentialExtensive cloud experienceEmployer detailsEmployer nameNHS ResolutionAddress8th Floor, 10 South ColonnadeCanary WharfLondonE14 4PUEmployer's websitehttps://resolution.nhs.uk/careers/ (Opens in a new tab)