About The Role Are you a tenacious problem solver? Are you looking for a new challenge within a growing and forward thinking organisation that makes a real difference to people's lives? If so, we want to hear from you. As a Coordinator within our Fire Safety Hub, you will be providing an effective administrative service for the Fire Door or Fire Servicing and FRA Compliance teams. These teams are responsible for maintaining compliance in all areas to ultimately keep our customers safe in their homes. On a day to day basis, you will maintain and administer accurate records electronically and manually in-line with company and statutory requirements in order to be able to process and interpret information accurately. You will need to have an excellent eye for detail, a problem solving mindset and be able to prioritise an ever changing workload. Great communication skills are key as you will be acting as a point of contact for compliance for different areas of the business. This role is being offered on a full time, permanent basis and will can be based in our Exeter, Tolvaddon or Weston-super-Mare office. A hybrid working style is an option. About The Candidate To be a successful Coordinator you should will have the skills, knowledge and experience required for a Level 1 - Team Member role, along with the below role specific requirements: - Good understanding of MS Office, particularly Microsoft Excel (filters, basic formulas). - Experience of using information systems and databases. - Pro-active attitude with ability to make measured decisions based on own initiative. - Ability to remain calm and professional under pressure and persevere to ensure issues are handled and concluded in a timely manner. - Demonstrates behaviours that support delivery of great customer service. - Good level of literacy and numeracy. About The Company Our Reward and Benefits: - Defined Contribution pension scheme – employer contribution of 6% - 9%. - Discretionary Bonus scheme. - Death in Service benefit (3 x salary). - 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. - Family Friendly policies. - Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). - Employee Assistance Programme. - Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs. - Cycle to Work scheme. - Car Benefit scheme. - Learning and Development including coaching and professional qualification support. - Volunteering days. About Us: LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident