Job summaryAre you the kind of person who always puts patients first? Are you a team player? Are you always looking to improve what you do?Part Time 22.5 hoursHealthcare Support Workers (HCSW) are essential providers of everyday care for our patients. HCSW role is rewarding, it's the kind of job where you will need to be organised, adaptable, resilient and hardworking. You will need great prioritisation skills, good observational and great empathic skills, and the ability to overcome challenges. You will need to be willing to be hands-on with our patients.Working with us, you will witness first-hand the positive impact your caring nature and efforts will make on our hospital.You will start your career with us by taking part in our in-depth induction program, designed to support you in finding your feet within our organisation, and quickly feel part of the team. The induction program leads to Care Certificate.The HCSW role includes a variety of working patterns which attract shift allowances.Main duties of the jobUnder the supervision of registered healthcare professionals, you will be assisting the team with the provision of clinical care for a defined group of patients. In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors, and staff.Typical day-to day duties include:Provide care for patients, helping to maintain their personal hygiene, which will sometimes include working with bodily fluidsProvide physical comfort for patients, whilst ensuring their privacy and dignity is always maintainedWash and dress patients, and helping them to safely move aroundServe meals and help with feedingAssist with cleaning tasks and making bedsMonitor patient condition by taking measurements on temperature, pulse, respiration, and weight.Record information to patient administration system and assist team with other administrative dutiesMost importantly, you will ensure patient experience is positive by treating all patients, relatives, and colleagues in accordance with Trust values.Please note this job is not eligible for sponsorship.About usHere at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.Job descriptionJob responsibilitiesPatient Safety, Patient Experience and Use of ResourcesEnsure all possible steps are taken to safeguard the welfare, safety and security of patients, visitors and staff in accordance with Trust policies.Meet the needs of a specified group of patients under the direction of a registered health care professional. Acting within your sphere of competence always as determined by the minimum skill set for HCSWs.Provide care to patients to maintain their personal hygiene and physical comfort ensuring that their privacy and dignity is always maintained. Work in partnership with patients to respect their rights and choices.Recognise patients needs and changing condition and respond appropriately and effectively.Assist in the emergency resuscitation of patients as per Portsmouth Hospitals Resuscitation Policy.Assist with patient admissions and discharges.Maintain dignity, comfort and sensitivity of patients and their relatives during end of life care.Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention.Report adverse incidents in accordance with Trust policyRecord and report information onto patient administration systems in written and electronic format, including assisting generic admin duties to assist the team.Always promote and demonstrate effective verbal and non-verbal communication with patients, relatives and colleagues recognising the need for tact, consideration and confidentiality.Requirement to work in environment with unpleasant working conditions e.g. bodily fluids.Team workingUndertake specific organisational and administrative duties as required.Assist other clinical areas within the Trust as the clinical situation and staffing levels requireParticipate in innovation and quality of healthcare by attending ward or department meetings, participate in projects, including audit and quality initiatives pertinent to the role.Act as a link or associate link for a specific area of practice, e.g. health and safety, infection controlTake part in the orientation/induction of new HCSWs and provide support and development to enable them to develop the skills and knowledge required for their role.Treat all patients and colleagues with respect in accordance with Trust values and Equality and Diversity Policy.Professional Education and Development RoleComplete the Trust Competency Framework for HCSWs and achieve the minimum skill set (list of competencies as defined in generic competency framework).Maintaining own learning record of evidence.Develop skills relevant to role in clinical speciality as identified by ward/department leader and in accordance with Trust Policies.Recognise the need to participate in ongoing personal development by attending essential training for the role. Participate fully in the Appraisal and Development Review Process.Person SpecificationQualificationsEssentialQCF or BTEC or equivalent (NVQ) Level 2 qualification in Health and Social Care/Clinical Health or ChildcareOR completion of NHSP Care Support Worker Development Programme with 3 months experience as a Health Care Support Worker & an English and Maths qualification at Level 1DesirableQCF Level 3 (or equivalent) in care or modules relevant to the areaLevel 2 English and MathsExperienceEssentialExperience of working with people in a care settingDesire to deliver compassionate hands-on care in the hospital environmentDesirableExperience within a hospital setting as a Health Care Support WorkerAdditional criteriaEssentialAbility to communicate in written and oral EnglishNumeracy and literacy skillsAbility to work as part of a teamEffective patient/client care skills i.e. caring and working with children in a health care environmentAble to communicate with children and adoloscentsChild development skillsDesirableIT skillsECDLDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer namePortsmouth Hospitals University NHS TrustAddressSouthwick Hill RoadCoshamPO6 3LYEmployer's websitehttps://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)