Hull City Council’s Housing Access Service is a multi-disciplinary function which provides comprehensive housing advice designed to prevent homelessness and rough sleeping, help customers find realistic and sustainable housing solutions which meet their needs from a range of options and allocate available council homes.
We are looking for a full-time Housing Allocations Assistants, based in the Allocations Team within the service, the team responsible for letting the council’s available homes efficiently and within the Council’s Allocations Policy. They will be the initial contact point for those contacting the team and will assist to advertise and allocate available properties. This will include carrying out customer interviews and accompanied viewings, visiting empty properties, and ensuring customers are kept up to date with the process and given appropriate advice. They will work closely with the Housing Allocations Officers to ensure that properties are let in a timely and effective way, minimising rent loss to the Council.
The team operates on a citywide basis and officers may need to work from different locations throughout the city, according to the requirements of the service. The role will involve some lone working.
This role is perfect for those wanting to start a career in social housing; if you are able to work flexibly within a team, demonstrate a positive attitude to change, self-development and learning, please get in touch.
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