Do you thrive in a fast-paced environment and enjoy exceeding customer expectations? We're looking for a motivated and detail-oriented Internal Sales Assistant to join our client, a leading telecoms provider in Chelmsford. You'll play a key role in processing orders, upselling products, and providing exceptional customer service. What you'll do: Process inbound orders, identify up sell opportunities, and ensure accurate fulfilment. Manage deliveries through our extensive supplier network, negotiating cost savings. Provide pre- and post-sales support, resolving customer inquiries and potential order issues. Proactively contact past customers to rekindle business relationships. Collaborate with internal teams (Purchasing, Warehouse) to ensure smooth order processing. You're a great fit if you have: Sales experience (preferred) or a strong work ethic in a fast-paced environment. Excellent communication and interpersonal skills. A keen eye for detail and a commitment to accuracy. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). The ability to work independently and as part of a team. Package Offered: Competitive salary and benefits package (up to £27,000). Monday-Friday, 8:30 AM - 5:30 PM. Company benefits such as holiday etc To Apply: Submit your CV and cover letter highlighting your relevant experience. Please note due to the high volume of applications, we will only contact shortlisted candidates.