Job summaryWith demand on our services at an all-time high, the role our department provides has never been more critical.We will give you:The chance to make a difference to people in our local communitiesA mix of both office and homeworkingA range of Monday to Friday hours to suit youCareer development opportunitiesThis position is based at Whitney Court, Southlink Business Park, Oldham.Main duties of the jobAs a Medical Secretary your main duties will cover:Medical audio transcription of clinical correspondenceCarry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling DepartmentUpdate NPSA16 investigation tracker following transcription of correspondenceDeal with internal and external telephone enquiries from patients, staff and external agenciesUndertake routine office duties including printing, scanning and filingOrganising your workload to meet our KPI'sTo do this we need you to:Be able to prioritise your workload effectivelyPride yourself on being organisedHave an excellent eye for detailBe confident using a computer and Microsoft OfficeHave an excellent telephone mannerBe able to communicate effectively and manage patient expectationStrive to give our patients an excellent customer serviceBe enthusiastic, resilient, confident, and committeAbout usThe Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.Job descriptionJob responsibilitiesTo read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.ukPerson SpecificationQualificationsEssentialWord processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracyDesirableAMSPAR Medical Secretarial DiplomaECDL or equivalent qualificationCity and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experienceKnowledge/Skills/ExperienceEssentialExperience of using Microsoft Word and Microsoft OutlookExperience of successfully working within tight time frames and to deadlinesAbility to communicate in a clear and concise mannerAdvanced keyboard skillsProven organisational skills and ability to prioritise workload with interruptions and changing prioritiesGood command and understanding of English, punctuation and grammarExperience of audio typingDesirableExperience of providing secretarial services in a hospital environmentExperience of using digital dictation systemsExperience of medical audio typingKnowledge of medical terminology within more than one specialtyUnderstanding of the Data ProtectionDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameNorthern Care Alliance NHS Foundation TrustAddressWhitney CourtSouthlink Business Park, Hamilton StreetOldhamOL4 1DBEmployer's websitehttps://www.northerncarealliance.nhs.uk/ (Opens in a new tab)