Job summaryAn opportunity has arisen to join UCLH as the North Central London Temporary Staffing Framework Lead.This is a high-profile role and will require the individual to work with stakeholders at all levels across multiple NHS Trusts as well as proactively engage new trusts to ensure organisations maximise opportunities.You will be responsible for supporting the Head of the Framework with the provision of high quality strategic and operational temporary staffing workforce transformation initiatives across North Central London. This will include supporting the sector to identify and implement solutions to temporary staffing requirements.There are currently a variety of approaches to provision of temporary staffing services across North Central London (NCL), with a mix of outsourced and in-sourced provision. There is a growing body of evidence to suggest that temporary staffing services could be operated more efficiently and effectively, if they were larger in scale. An agreed priority across London is to maximise the use of trust banks and establish regional banks or collaboration between banks to enable flexible workers to work across different trust banks and reduce agency spend significantly. The NCL Temporary Staffing Framework was created to support this strategy.Main duties of the jobYou will support the Head of the Framework to develop a clear plan for the framework and temporary staffing provision across NCL and support collaboration and improvement in temporary service practices. This involves reviewing and assessing the Framework Supplier performance and promote continuous improvement to the benefit of all Trusts operating under the framework.Ability to analyse and translate complex data to support this is vital. You will be expected to support covering the NCL HOF's absence and chair/host stakeholder meetings, manage escalations, organise diary's, book meetings, prioritise tasks and report to the Senior Leadership team.A proven champion of collaborative working, you will be an exemplar for excellent customer service with outstanding interpersonal skills and an ability to nurture key relationships and influence at a senior level across multiple organisations.You will be an integral part of the team, demonstrating outstanding communication and influencing skills, motivated by challenging timelines and thriving in a fast-paced environment. There will be significant autonomy in the role and high levels of professional judgement is required.Full training will be provided but experience of temporary staffing and NHS/Public Sector outsourced contracts would be an advantage.About usUniversity College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)National Hospital for Neurology and NeurosurgeryRoyal National ENT and Eastman Dental HospitalsUniversity College Hospital Grafton Way BuildingRoyal London Hospital for Integrated MedicineUniversity College Hospital Macmillan Cancer CentreThe Hospital for Tropical DiseasesUniversity College Hospital at Westmoreland StreetWe are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.Job descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff*UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.Person SpecificationKnowledge & QualificationsEssentialEducated to degree level or relevant experienceEvidence of continuing professional development including regular attendance on internal and external study programmesDesirableCIPD part-qualified or NVQ3 in HR or RecruitmentExperienceEssentialEngaging and Motivating othersProven NHS/public sector experienceProven champion of customer experienceProven track record of delivering to KPIs and targetsA sound knowledge of the temporary staffing market and regional and national framework agreements.DesirablePerformance ManagementExperience of being able to balance competing priorities and meet personal and organisational targets within a fluctuating and demanding workloadSkills & AbilitiesEssentialAbility to act as an intelligent customer of outsourced services and to use sound judgement to assess when there is a need to advocate for either the Trust or the service provider as requiredExperience of contracting out and tendering, preparing tenders and contracts.Sound IT skills (Microsoft Office, Word) experience of manipulating HR databasesAbility to respond to urgent situations in a calm, empathetic and logical manner and manage stressful situationsDemonstrate personal credibility with the ability to influence and negotiate with stakeholdersDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameUniversity College London Hospitals NHS Foundation TrustAddressUniversity College London Hospital250 Euston RoadLondonNW1 2PGEmployer's websitehttps://www.uclh.nhs.uk (Opens in a new tab)