Job summary12 month secondment or fixed term opportunity to become an integral part of our dynamic Urology team.As a member of our team, you'll play a crucial role in independently supporting the clinical nurse specialist team while aiding in the planning of assessments for patients on suspected cancer pathways.Your responsibilities will encompass a range of vital tasks, including managing systems for handling results, facilitating communications with patients as needed, scheduling appointments, and monitoring and delivering clinical outcomes. Collaborating closely with the Urology CNS team, you'll contribute to enhancing FDS and 62-day targets, ultimately elevating the standard of patient care.****Please note we are not eligible to sponsor for this post****Main duties of the jobThis role will cover a range of administrative tasks including coordinating necessary assessments, investigations, and appointments for patient pathways.Proactively ensure patients have received eGFR results before MRI and PSA results before review clinic to prevent pathway delays.Facilitate care transfers between service teams and across care interfaces.Refer and signpost patients for higher-level decisions and support.Triage incoming patient calls, initiating appropriate responses based on established protocols.Monitor, audit, and report on service, inputting data to Somerset cancer database.Conduct pre-planned outbound calls to patients under healthcare professional guidance.Contribute to clinical/quality management team reviews of pathway issues. Ensure MDT outcomes are actioned, liaising as needed.Manage admin and results for CNS team review, supporting timely diagnoses within 28 days.Monitor post-treatment surveillance, collaborating with clinical colleagues to prevent follow-up delays.Book patient appointments as necessary.About usWe are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.As part of our commitment to supporting our employees we offer a range of benefits including:Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);Membership of the NHS Pension Scheme:Flexible working opportunities;Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;Opportunities for career development and training to help you progress in your role;Wellbeing support and activities to promote a healthy work environment;Access to our in-house physiotherapy service;On-site canteens offering subsidised meals;Subsidised staff parking (currently free);Free Stagecoach Bus Travel to and from work within Cambridgeshire and PeterboroughWe strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.Job descriptionJob responsibilitiesPlease see the attached the job description and personal specification for full duties of the job role.Person SpecificationEducation/Knowledge and QualificationsEssentialEducated to GCSE level standard English Language at Grade A - C (or equivalent)RSA II typing or equivalent experienceAudio typing qualification or recent relevant experienceDesirableNVQ II or III Business AdministrationExperienceEssentialExperience of using MS Office, particularly MS Word and OutlookPrevious Secretarial/Office experienceExperience of working with the general public and/or professionalsDemonstrate and understanding of customer care/ability to work with sensitive and confidential informationDesirableExperience of working within the NHS and an understanding of medical terminologyExperience of using Hospital systems, for example PAS (Patient Administration System)Skills and AbilitiesEssentialKnowledge and understanding of Confidentiality and the Data Protection ACTOrganisational skills and a flexible approach to workCommitment to self-developmentDesirableUnderstanding and working practice of NHS performance targets including 18 week referral to treatment timesCommunicationEssentialGood standard of written and verbal communication at all levelsValues & BehavioursEssentialAbility to adhere to Policies and Procedures and to work with confidential and sensitive informationAbility to work independently or as a part of a teamFlexible and responsive to changeSelf-motivated and ability to build rapport with patients and colleaguesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameNorth West Anglia NHS Foundation TrustAddressPeterborough City HospitalPeterboroughPE3 9GZEmployer's websitehttps://www.nwangliaft.nhs.uk/ (Opens in a new tab)